Floor Manager (Punjabi Bagh)

Job Description: Floor Manager About us: We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. Today, we've grown to nine locations across India, and our dedication to authentic tastes and high-quality ingredients has earned us a loyal customer base. About the role: We are seeking an experienced Assistant restaurant manager who can oversee day-to-day operations and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Responsibilities: Oversee restaurant operations and ensure a smooth flow Maintain a positive restaurant culture Ensure proper compliance with restaurant hygiene regulations Interact with diners and build positive rapport with different types of people Supervise both kitchen staff and waitstaff, providing necessary feedback Communicate with diners and mitigate potential conflicts Organize and take stock of restaurant supplies Creating staffing rosters and payroll for staff Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Skills and qualifications Proven 3-5 years of work experience in a restaurant setting Demonstrated customer service skills Understanding of financial management Strong knowledge of restaurant management software Ability to memorize and explain the restaurant’s menu Willingness to work flexible hours Clear verbal communication skills Ability to stand and walk for long periods of time Clear attention to detail Problem-solving skills Knowledge of current food and beverage trends Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Food provided Paid time off Schedule: Fixed shift Rotational shift Experience: total work: 3 years (Preferred) Work Location: In person