Outbound Soft Collection Agent

The job involves working in the collections department, providing customer service, and handling challenging customer interactions. You will need to have experience in collections, customer service, or a related field. Strong communication and negotiation skills are necessary for effectively dealing with customers. Managing stress and remaining composed during difficult interactions is a key aspect of this role. Proficiency in using CRM software and data entry systems is required for maintaining accurate records. Attention to detail and organizational skills are essential for success in this position. A high school diploma or equivalent is necessary, and additional education in finance or business administration is a plus. The ability to work both independently and in a team environment is crucial. For interview schedules, please contact HR Anas at 7987585453.,