Outbound Soft Collection Agent

Role Overview: As a Collections Specialist, you will be responsible for managing customer interactions related to collections. Your role will involve utilizing your strong communication and negotiation skills to handle challenging customer interactions. Additionally, you will need to demonstrate proficiency in using CRM software and data entry systems to track and update customer accounts. Your organizational skills and attention to detail will be crucial in ensuring accurate and efficient collection processes. Key Responsibilities: - Manage customer interactions pertaining to collections - Utilize strong communication and negotiation skills to address challenging customer situations - Use CRM software and data entry systems to update and track customer accounts - Ensure accurate and efficient collection processes through organizational skills and attention to detail - Collaborate effectively with team members and work independently when necessary Qualifications: - Experience in collections, customer service, or a related field - Strong communication and negotiation skills - Ability to manage stress and handle challenging customer interactions - Proficiency in using CRM software and data entry systems - Organizational skills and attention to detail - High school diploma or equivalent; additional education in finance or business administration is a plus - Ability to work effectively in a team environment and independently Please note that for interview schedule, you can contact HR Anas at 7987585453. Role Overview: As a Collections Specialist, you will be responsible for managing customer interactions related to collections. Your role will involve utilizing your strong communication and negotiation skills to handle challenging customer interactions. Additionally, you will need to demonstrate proficiency in using CRM software and data entry systems to track and update customer accounts. Your organizational skills and attention to detail will be crucial in ensuring accurate and efficient collection processes. Key Responsibilities: - Manage customer interactions pertaining to collections - Utilize strong communication and negotiation skills to address challenging customer situations - Use CRM software and data entry systems to update and track customer accounts - Ensure accurate and efficient collection processes through organizational skills and attention to detail - Collaborate effectively with team members and work independently when necessary Qualifications: - Experience in collections, customer service, or a related field - Strong communication and negotiation skills - Ability to manage stress and handle challenging customer interactions - Proficiency in using CRM software and data entry systems - Organizational skills and attention to detail - High school diploma or equivalent; additional education in finance or business administration is a plus - Ability to work effectively in a team environment and independently Please note that for interview schedule, you can contact HR Anas at 7987585453.