OTC Global Process Solution Key User

Financial Control & Accounting

is now looking for a

Global Process Solution Key User

in the Order to Cash department.

Financial Control & Accounting

is the accounting department within the

Volvo Group

, responsible for financial compliance in all legal entities (except for Volvo Financial Services). Financial compliance is defined as meeting all statutory requirements and internal Volvo Group requirements as described in policies, directives and in Financial Policies and Procedures (FPP).

Order to cash (OtC)

is a part of the

Financial Control & Accounting, Accounting Services

organization. OtC provides services to our internal Partners such as sundry invoices, allocation of customer payments, collection of receivables, cash & bank activities. As a

Process & Solution Key User

we are expecting you to work with energy, passion and respect for the individual. In this role you will be a member of the Order to Cash organization within FCA, Accounting Services.

The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.
The Process & Solution Key User will support the end users and support the full utilization of process and solutions.

Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
Analyze business issues and business requests from a process and solution perspective before initiating a formal change request Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader Participate in acceptance tests (process and solution) Approve/Reject user acceptance test (i.e., new solution releases) Identify root cause to define process and solution improvement area and propose solution or escalate Review and accept process/solution development and improvement proposals Be the single point of contact for end users (i.e., how to questions regarding the process/solution(s) incl. access requests) Communicate and anchor process/solution improvement proposals Support implementation of standard process/es and solution(s) Support the definition of process measurement/s Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader Perform process training and give support to end users Represent the users in user groups/reference groups or similar forums

Represent Order To Cash Process in different projects

Minimum 4 years of professional experience gained in accounting area (Order to Cash Experience strongly preferred)
High level of business process knowledge Very Good understanding of related processes and solutions Very Good understanding of process interfaces to other processes Good knowledge about process methods and tools Very Good communication skills