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OTC - Collections

OTC - Collections

Genpact

0 - 4 years

0 Lacs

hyderabad telangana

Posted:2 days ago| Platform: Shine logo

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Skills Required

cash application customer service invoicing reconciliation process development order to cash sla management

Work Mode

On-site

Job Type

Full Time

Job Description

You are invited to apply for the position of Process Developer, Order to Cash at Genpact. In this role, you will be responsible for making collection calls to customers, handling cash application processes, resolving customer queries, and reconciling orders. Your primary focus will be on maintaining SLAs and ensuring efficient day-to-day operations. **Key Responsibilities:** - Make collection calls to customers and handle invoicing requests. - Identify and rectify unidentified cash and manage the end-to-end cash application process. - Process cash applications accurately and confidentially. - Follow up on customer/internal disputes and coordinate with various departments for resolutions. - Reconcile orders and validate credits or debits, ensuring accuracy before sending them to customers. **Qualifications:** **Minimum Qualifications:** - Graduation in Commerce (B.Com) - Meaningful experience in a relevant field **Preferred Qualifications:** - Strong interpersonal skills, both verbal and written Genpact, a global professional services and solutions firm, is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 professionals in more than 30 countries, we are committed to creating lasting value for clients through our deep industry knowledge and expertise in digital operations, data, technology, and AI. Our purpose revolves around the relentless pursuit of a world that works better for people, serving and transforming leading enterprises worldwide, including the Fortune Global 500. If you possess the required qualifications and skills, we encourage you to apply for this exciting opportunity as a Process Developer at Genpact.,

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OTC - Collections