53 Osi Jobs

Customer Support: Responding to user inquiries via phone, email, or chat, providing guidance and solutions for software-related issues. Issue Diagnosis and Resolution: Identifying the root cause of software problems, providing step-by-step instructions or workarounds to resolve them. Escalation: Collaborating with other teams (developers, QA) to resolve complex or recurring issues, ensuring timely and satisfactory solutions. Documentation: Maintaining detailed records of issues, solutions, and user interactions in a ticketing system or knowledge base. Software Testing and Updates: Participating in testing new software versions or updates and assisting with the implementation of patches or fixes. User Training and Guidance: Providing training and support to users on new software features or functionalities. System Monitoring: Monitoring software performance, identifying potential issues, and proactively addressing them.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher/Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills as this role is International 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Responding promptly to alerts from the monitoring tools. Troubleshooting network problems researching specific solutions and projects, Managing network changes in accordance with any required change management process Work with team to identify service improvements to process and procedure. Proactively identify, own, and escalate any issue or problem that could affect customer experience. Providetechnicalsupport toa range ofManaged Service account. Responsible for maintaining all levels of account access in accordance with the access management guidelines, across all Managed Service Accounts. knowledge of operating systems such as Cisco IOS, Wintel products etc. Ability to apply configurations where required. Experience of using console cables and telnet and fault finding and diagnosis

We are looking for a Network Engineer to design, implement, maintain, and support our growing network. You will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives. RESPONSIBILITIES: Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Maintaining computer networks including VPNs, routers and other physical hardware, Installing and configuring network equipment Creating firewalls and updating virus protection software and data security systems to keep data and communications protected Monitoring computer systems to improve network performance for all systems Troubleshooting, resolving, and communicating networking issues to other employees and management Implementing disaster recovery procedures Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems REQUIREMENTS: Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools

Educational Requirements Bachelor of Engineering Service Line Computers & Communications Division Responsibilities Hands-on experience in networking, routing, and switching technologies of 3 to 4 years. Thorough knowledge of Networking, OSI Layers Thorough knowledge of Network security concepts, secure network design/deployments Hands-on experience with working on Firewall, IPS, Security management, Routers, and Switches Good understanding of TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP), Routing Protocols, IP addressing and subnetting, VLANs Experience with firewalls, internet VPNs, remote implementation, troubleshooting, and problem resolution. Familiarity with server management and monitoring tools. CCNA or CCNP certifications is a plus. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service now, remedy will be an added advantage. Excellent written and verbal communication skills. Preferred Skills: Technology-Network-Switching Technology-Networking-Routing technologies

Role & responsibilities Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests • Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users • Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customers environments and ticketing systems. Preferred candidate profile Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network • Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Mobile Device Management (MDM), Intune and BitLocker

Job Title: AVP Systems Engineer Network Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 10+ years of SME level experience in global network support team Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics) Network security: Understanding of network security principles and practices, including access control and information transfer policies Proven technical leadership investigating complex issues and performing corrective actions, track record in leading major incident recovery Knowledge on Python, Ansible, Stackstorm is a plus Highly impactful problem-solving skills and attention to detail Experience working with ITSM systems such as ServiceNow Customer focused & solutions driven Exceptional written and verbal communication skills Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e-g , IPSEC, HSRP, BGP, OSPF, 802 11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Leads Operations Excellence for request, incident and change management perspective meeting Service Level Objectives and Improving Customer Experience Shows up as the Network expert, lead service recovery and mitigation when major incidents occur Identify root cause and implement permanent solutions Contributes to global risk & control program to de-risk the infrastructure Contributes to disaster recovery procedures and exercises Contributes to technology roadmaps Share your knowledge, coach and mentor junior members of the team Configure and install various network devices and services (e-g , routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the companys security team Liaise with vendors and other IT personnel for problem resolution Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes Conduct regular system audits and security assessments Participate in rotational weekend shifts OR on-call and provide after-hours support Develop and maintain documentation for application configurations, processes, and procedures including SoPs Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics Drive continuous improvement through the adoption of automation and orchestration Example automate repetitive tasks to improve consistency Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Network Support Engineer with a focus on supporting the Enterprise network and faster resolution of incidents or tickets related to networks As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability

Role Description Standing at the critical junction between network and applications, our client A10 is a leader in secure application services. Our solutions protect and optimize application performance in a world of many clouds. About A10 Networks solutions: Providing always available application delivery and security on-premises and in the cloud. Supporting seamless migration to the cloud and cloud-native with hybrid solutions. Protecting networks from cyber security attacks that threaten network availability. Securing multi-generational networks throughout the transition to 5G and cloud-native architectures. Are you up for the challenge? Come join INCEDO and make your impact in the future! We are looking for an experienced and driven Senior Software Engineer with a strong background in C programming and networking fundamentals. The ideal candidate will have proven expertise in designing, developing, and maintaining high-performance networking software applications. This is a unique opportunity for someone who is passionate about programming, problem-solving, and advancing their career in software development and networking. You would be responsible for Develop Robust Software Solutions: Design, develop, and maintain optimized, reusable, and efficient C code. Ensure solutions are scalable, high-performing, and meet the standards of our engineering team. Network Protocol Expertise: Apply in-depth understanding of networking concepts, protocols, and practices, including TCP/IP, sockets, and other networking components, to support and enhance software development. Collaborate Across Teams: Work closely with cross-functional teams to design, implement, and thoroughly test software solutions, actively participating in the entire development cycle. Troubleshooting & Debugging: Identify and resolve complex software defects, perform root cause analysis, and provide effective solutions in collaboration with team members. Mentorship & Leadership: Guide junior developers, share best practices, and contribute to knowledge sharing within the team to foster continuous learning and improvement. Acos Reliability Team primarily works closely with A10 TAC and A10 Engineering to resolve customer escalations and defects. Technical Skills Proven experience in C development, with a strong understanding of networking fundamentals. Linux, RTOS or similar real-time high availability Embedded Operating Systems knowledge Knowledge in networking products, OSI stack, L2/L3, L4 and load balancers TCP/IP, UDP/IP, Socket Programming, and common standard IP protocols such as DNS, HTTP, DHCP etc. Expert knowledge in algorithms and data structures. GDB debugging skills Python programming. Source Control System tools such as CVS/SVN/Git to develop code. Strong collaboration and communication skills, with experience working in cross-functional teams. Nice-to-have skills Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher/Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills as this role is International 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

LTIMindtree Hiring for Azure Network Engineer for Hyderabad Location- Notice period-immediate to 15 days. Exp-5 to 8 yrs. Location- Hyderabad Skill Combination: Azure networking, Routing (BGP, OSPF) and Switches, Trouble shooting , TCPIP protocols and OSI model Availability for interview on Saturday-19-july-25 (YES/NO)- if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Relevant exp.in azure networking- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Pan no- Availability for interview on Saturday-19-july-25 (YES/NO)- Are you okay with Rotational Shift?- Job description- Strong knowledge and understanding of TCPIP protocols and OSI model and port numbers Experience with Infrastructure Network Administration Expertise troubleshooting large Network Environments and familiarity with packet sniffers Wireshark or Network Monitor Message Analyzer Fundamental awareness of Private Hybrid Public Cloud and OS WindowsLinux Virtualization of SDN technologies Knowledge and understanding of VPN IPsec DHCP DNS HTTP HTTPs MPLS BGP Layer3 Layer2 SDWAN and Load balancers Handson experience of Proxy and Firewall Good Knowledge in RIP EIGRP OSPF BGP Should have good understanding on protocol mechanism Should have a good grip on BGP Protocol and protocol states and FSM J sic Knowledge in STP VLAN VTP ARP NAT PAT Load balancers

LTIMindtree Hiring for Azure Network Engineer for Pune Location- Notice period-immediate to 15 days. Exp-5 to 8 yrs. Location- Pune Skill Combination: Azure networking, Routing (BGP, OSPF) and Switches, Trouble shooting , TCPIP protocols and OSI model Availability for interview on Saturday-19-july-25 (YES/NO)- if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Relevant exp.in azure networking- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Pan no- Availability for interview on Saturday-19-july-25 (YES/NO)- Are you okay with Rotational Shift?- Job description- Strong knowledge and understanding of TCPIP protocols and OSI model and port numbers Experience with Infrastructure Network Administration Expertise troubleshooting large Network Environments and familiarity with packet sniffers Wireshark or Network Monitor Message Analyzer Fundamental awareness of Private Hybrid Public Cloud and OS WindowsLinux Virtualization of SDN technologies Knowledge and understanding of VPN IPsec DHCP DNS HTTP HTTPs MPLS BGP Layer3 Layer2 SDWAN and Load balancers Handson experience of Proxy and Firewall Good Knowledge in RIP EIGRP OSPF BGP Should have good understanding on protocol mechanism Should have a good grip on BGP Protocol and protocol states and FSM J sic Knowledge in STP VLAN VTP ARP NAT PAT Load balancers

Customer Support & Troubleshooting: Serve as the first point of contact for customers seeking technical assistance via phone, email, chat, or ticketing systems. Diagnose and resolve software-related issues, including functionality problems, error messages, and usability challenges. Guide users step-by-step through problem-solving processes or feature usage. Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions. Issue Escalation & Follow-up: Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the solution. Collaborate with internal teams (e.g., development, QA, product) to provide feedback and facilitate bug fixes or feature enhancements. Documentation & Knowledge Management: Accurately log and document all customer interactions, technical issues, and resolutions in the ticketing system. Contribute to and maintain a knowledge base, FAQs, and self-help articles to empower users and reduce support volume. Identify recurring issues and suggest proactive solutions or training materials. Product Knowledge & Training: Maintain a deep understanding of the software product(s) and their functionalities, updates, and integrations. Educate customers on product features, best practices, and new releases. Continuously learn and stay updated on industry trends and software advancements. Customer Satisfaction: Ensure a positive customer experience by being empathetic, professional, and efficient. Gather customer feedback and contribute to improving support processes and product usability.

We Are Hiring: Junior IT Network and System Administrator (0 - 1 Year Experience) Role & responsibilities Install, configure, and maintain servers, network devices, desktop/laptop systems, and other IT hardware/software components. Monitor system performance, troubleshoot issues, and ensure high availability, data integrity, and security compliance. Provide technical support to end-users through ticketing tools, ensuring timely resolution and regular status updates. Coordinate with hardware vendors (e.g., Dell, HP, Lenovo) and service providers for technical support, AMC, and procurement. Manage IT asset lifecycle, maintain accurate inventory records, and ensure periodic audits. Deploy and update antivirus solutions across the organization. Assist in routine data backups, restorations, and user data migrations. Provide support for MS Office Suite (including Office 365) and Google Workspace (GSuite) applications. Perform operating system installations via USB or network boot and manage new system deployments. Troubleshoot and resolve IT-related incidents efficiently to minimize downtime and disruption to operations. Handle floor-level IT operations and provide on-site technical support as required. Maintain proper documentation related to IT assets, incidents, and configurations. Preferred candidate profile Hands-on experience with monitoring tools, log analysis, and system alerts. Strong documentation skills and familiarity with IT policies and procedures. Excellent interpersonal and communication skills to work effectively with internal teams and external vendors. Proactive and self-motivated, with the ability to prioritize tasks and handle multiple issues simultaneously. Location: Navin's Presidium 103, B Block, 4th Floor, Nelson Manickam Rd, Aminjikarai, Chennai, Tamil Nadu 600029 Employment Type: Full-Time Joining: Immediate Joiners Preferred Contact Person : 7305825551

General Summary: The Technical Support Specialist II is responsible for assisting our partners in diagnosing and resolving a partners Network Related issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with our products. Essential Duties & Responsibilities: Provides support to cross-functional teams, with a high attention to detail Research, analysis, and document findings Interact with partners to provide technical support via email, phone, chat, cases, and remote sessions Monitors Network devices, off-site, and critical service failure events Investigates and resolves reported failure incidents, escalating when necessary Acts as first point of contact for escalated support cases for network-related issues Maintains a knowledge base of our products and services and provides high-quality technical support to partners during each interaction Discusses partners' operational challenges and evaluates business data to identify areas of opportunity to help partners optimize their business strategies Identifies and escalates trending issues and potential software/product defects to leadership and development Contributes to written articles for the internal and external knowledge base Identifies and escalates situations requiring urgent attention to the appropriate teams Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports customer feedback to Leadership. Handles assigned support cases Engages in the application of best practices per technical documentation and provides solutions based on the diagnosis of the problem Communicates new release features and improvements to our partners that better their experience Knowledge, Skills, and/or Abilities Required: Ability to work independently on projects and processes with general supervision Ability to adapt and understand new technology/processes as per business requirements Strong customer service skills Strong desire to help our partners and peers Strong written and verbal communication skills Strong sense of ownership and accountability Knowledge and application of Switching, Routing, Network Setup, Firewall (NAT, ACL) Installing, configuring, and troubleshooting L2/L3 Switches, Routers, Wireless Access Points, and Firewalls. Experience in configuring UTM (Unified Threat Management) will be an added advantage. Must have some basic understanding of Network Services, e.g. DHCP Server, DNS, File share, Windows Firewall etc. Must have some basic understanding of Windows Networking. Knowledge of OSI and TCP/IP. Knowledge of virtualization and cloud technology Educational/Vocational/Previous Experience Recommendations: Bachelors degree is required in a related field or equivalent business experience Minimum 2+ years of related experience Network Certification like CCTRS (Cisco Certified Technician Routing and Switching) or CCNA (Cisco Certified Network Associate) or CompTIA Certification on Fortinet or PaloAlto firewall will be an added advantage. Working Conditions: Onsite/ Hybrid

Responsibilities/ Duties Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis and overseeing the development and installation of new networking and computing infrastructures. Providing support for the installation, configuration, testing, and maintenance of OS, application software, and system management tools. Implementing best practices for system security and data backups. Anticipating potential issues or bottlenecks and identifying possible solutions. Troubleshooting and resolving all technical issues when they arise. Communicating effectively to ensure the setup process runs smoothly. Administer and optimize VDI solutions to provide a seamless and secure virtual desktop experience. Collaborate with end-users and IT teams to troubleshoot VDI-related issues and ensure optimal performance. Solve any issues which occurs into the company owned devices such as Google Workspace, Slack and Zoom Develop tooling and processes to facilitate end-user asset management, provisioning and tracking. Build and maintain cross-functional relationships with internal teams to drive initiatives. Oversee and provide operations support including account management, workflow, log analysis, troubleshooting and service optimization. Assist in ongoing evaluation and management of major vendor relationships and outsourcing arrangements. Develop system-monitoring and support automation to enhance and scale the quality of support. Provide emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed. Criteria for the Role! Bachelor's degree in computer science, information systems, or related field. Proven track record of installing, configuring, and troubleshooting Linux, Windows and Mac. Exceptional knowledge of networking technologies (OSI network layers, TCP/IP). Familiarity with administration, performance tuning, and system monitoring. Good communication skills (written, verbal, and face-to-face). Experience administering SaaS applications, Google Workspace, Slack, and Zoom In-depth knowledge of identity and access management concepts and practices. Ability to create, analyze and action the output of custom reports. Proven track record of Network Management. Access points setting up and managing LAN and WAN networks, firewall and switches. Familiarity with compliance is a good to have Has managed or has experience maintaining and installing Video Solutions(Hikvision, Cisco or Omni). CCTV and DVR.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

About The Role Skill required: IX Product Engineering Services - Digital Site Designing Designation: Engineering Services Analyst Qualifications: BE Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The SCADA Display Builder will be responsible for designing, developing, and maintaining high-quality graphical user interfaces (GUIs) for the utility s Supervisory Control and Data Acquisition (SCADA) system. This role requires a strong understanding of power system operations, SCADA principles, and human machine interface (HMI) design. The candidate will be working on SCADA display building using relevant display development tools. Your key responsibilities will include:Designing and developing SCADA displays for various operational functions, including system overview, transmission, substation, circuits, areas and regional displays. Utilizing relevant tools to effectively to create dynamic and interactive displays.Focus on creating displays that are easy to understand and use. This involves using intuitive design principles, clear labeling, and effective use of color coding and symbols.Follow industry standards and best practices for SCADA display design, ensuring that your displays are reliable, consistent, and meet regulatory requirements.Integrating data from various sources, including real-time SCADA data, historical data, and GIS data.Thoroughly testing all displays to ensure accuracy, functionality, and reliability. What are we looking for Electrical EngineeringAdaptable and flexibleAbility to work well in a teamNumerical abilityOSI Monarch and Design StudioEMS, ICCP, SOM PlannerState Estimation, Contingency Analysis, CIM modelling, Power FlowClient ManagementCritical ThinkingData Reporting Roles and Responsibilities: OSI Monarch CAD DesignDisplay Development (similar to CAD drawings):Create single line drawings using OSI Monarch software.Develop accurate and detailed drawings displays from scratch or enrich converted output, ensuring adherence to defined display standards.Interpret base level engineering diagrams or existing displays to build new displays.Work closely with cross-functional teams, including engineers and product designers, clients and onshore team to understand specidicspecific requirements and specifications.Peer Review:Collaborate with team members to conduct thorough peer reviews of CAD drawingsEMS Displays.Provide constructive feedback to ensure the accuracy, completeness, and compliance of drawings with industry standards, internal display standards, and internal guidelines.Quality and DoucumentationDocumentation:Ensure the accuracy and completeness of CAD drawings,EMS Displays, addressing feedback from peer reviews, clients and project leadsMaintain organized and up-to-date documentation of drawings and changes incorporated.Assist in SIT in collaboration with clientsEnsure drawing display handover documentation is upto dateAdhere to predefined KPIs of accuracy, timeliness etc.Continuous Improvement:Stay current with industry trends and advancements in OSI Monarch CAD designdisplay building.Participate in training and development opportunities to enhance skills and knowledge. Qualification BE

Job Title : Salesforce Technical Lead Location : Hyderabad Experience : 8-12 years OSI Digital is looking for a Salesforce Lead/Architect to work on new implementations, upgrade and ongoing support projects. At OSI good performers will be rewarded with our well-designed recognition programs. OSI will provide opportunities for deserved candidates for skillset enhancement in Salesforce LWC or cross platform skills like Integrations, etc. Responsibilities: Atleast 8+ years of experience on Salesforce platform Experience in Sales/Service cloud, Community cloud REST integrations Good coding and debugging skills for complex requirements using Apex and LWC Working hours General shift 9 to 6 PM We are not looking someone who Dont Apply who has only Salesforce Admin Experience

LTIMindtree Hiring for Azure Network Engineer for Pune Location- Notice period-immediate to 15 days. Exp-3.2 to 5 yrs. Location- Pune Skill Combination: Azure networking, Routing (BGP, OSPF) and Switches, Trouble shooting , TCPIP protocols and OSI model if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Relevant exp.in azure networking- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Pan no- Availability for interview on Saturday-12-july-25 (YES/NO)- Are you okay with Rotational Shift?- Job description- Strong knowledge and understanding of TCPIP protocols and OSI model and port numbers Experience with Infrastructure Network Administration Expertise troubleshooting large Network Environments and familiarity with packet sniffers Wireshark or Network Monitor Message Analyzer Fundamental awareness of Private Hybrid Public Cloud and OS WindowsLinux Virtualization of SDN technologies Knowledge and understanding of VPN IPsec DHCP DNS HTTP HTTPs MPLS BGP Layer3 Layer2 SDWAN and Load balancers Handson experience of Proxy and Firewall Good Knowledge in RIP EIGRP OSPF BGP Should have good understanding on protocol mechanism Should have a good grip on BGP Protocol and protocol states and FSM J sic Knowledge in STP VLAN VTP ARP NAT PAT Load balancersJ

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA WFO 24*7 US Shift 5 Days Working Location - Pune Share resume on - 9257669383 (Harsha) Required Candidate profile Skills required - Service desk/ technical supp/ servicenow/ AD/ International voice exp. only/ troubleshooting/ VPN/ Zendesk/ Office 365/ Outlook/ bitlocker/ ticketing tools Perks and benefits Night Allowances Incentives Both way cab's

Qualifications • BE/ B.Tech/ M.Tech/ MCA with 60%+ throughout the academics. • Security certifications like CEH or equivalent preferred. Experience and Skillset • Minimum 2 +years hands-on experience with one or more SIEM tools (Log Logic, LogRhythm, Splunk, QRadar, ArcSight etc.). • In-depth understanding of security threats (preferably OWASP Top 10 vulnerabilities), threat attack methods and the current threat environment. • Proficient in Incident Management and Response. • Basic knowledge of Windows and Unix environments. • Knowledge of OSI Model, TCP/IP Protocols, network security. • Knowledge about other security tools like – Packet Analyzers, HIPS/NIPS, Network Monitoring tools, Cloud Security, AV, EDR, WAF etc. Responsibilities • Responsible for working in a 24x7 Security Operation center (SOC) environment. • Carry out investigation and correlation and work with the stakeholders towards mitigation and closure of security incidents. • Monitor various dash boards from different security solutions on shift basis. • Work with the engineering team for Sensor and SIEM rules fine-tuning. • Prepare various management reports from SIEM and other security solutions. • Provide analysis and trending of security log data from a large number of heterogeneous security devices. • Provide threat and vulnerability analysis as well as security advisory services. • Analyze and respond to previously undisclosed software and hardware vulnerabilities. • Investigate, document, and report on information security issues and emerging trends. • Seamlessly integrate with the team work culture, ensure proper information flow across shifts, prepare/take part in shift handovers. • Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences. Location: Guwahati If you’re interested please share below mention details for the same. Location Are you willing to relocate to Guwahati? : Current Co Experience Current CTC Expected CTC Notice Period Offer in Hand Highest Education SSC % HSC % Graduation % University Name Email ID:ashwini.chakor@ril.com Regards,

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher/Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills as this role is International 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.