Order To Cash Operations Specialist

Job Description

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Specialist Qualifications: BCom Years of Experience: 7 to 11 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Skill required:Order to Cash Processing Designation:Service Delivery Ops Specialist Job Location:Gurugram Qualifications:BCom Years of Experience:8 - 11 years (Must have 5-8 Years of collections) Target based collection s role Should be a commerce graduate. Master's degree will be an added advantage Good Accounting knowledge Understanding of Order to Cash cycle Understanding and experience in process invoices and get payment on time for billed invoices Can handle disputes and resolve them within TAT Well conversant with MS Excel and MS Office Excellent written and oral communication skills Must have handled team of 15-20 people. Experienced in people management and ability to handle client interactions and their requirements Excellent written and verbal communication skills Presentation skills Analytical mind Roles and Responsibilities: Responsible for answering management and client queries Responsible to develop communication plan to maximize collections for the organization Facilitating meeting and reviews with senior business leaders to discuss progress and highlight concerns. Handling B2B Collections Can handle disputes and resolve them within TAT Meet standard of accuracy and TAT, and ensure invoices are paid on time Should have understanding of payments identification and application process