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Order Manager

Order Manager

Philips

2 - 7 years

9 - 10 Lacs

chennai

Posted:20 hours ago| Platform:

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Skills Required

order management business administration administration process improvement supply chain operations manager technology healthcare order processing operations logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Coordinates and ensures the creation of manual sales orders and monitor automated ones across multiple channels, including return flow, ensuring comprehensive oversight of the entire sales order process.
Addresses non-touchless and one-time-right flows to guarantee fulfillment of these orders, focusing on swiftly resolving root causes to enhance overall efficiency.
Monitors regularly on order receipts and status, providing transparent and up-to-date information on sales activities to support informed decision-making.
Guides the execution of the administrative flow of all types of sales orders, from intake to recognition, ensuring smooth and efficient processing and maintaining operational continuity.
Monitors the sales order flow closely, emphasizing exception management and promptly addressing any issues that arise to maintain seamless operations and operations integrity.
Engages with internal departments to resolve issues and seek clarifications, contributing to the maintenance of clean and accurate sales order records, and fostering effective interdepartmental collaboration.
Ensures smooth handling of requests in accordance with established procedures, including creating approved product return orders, managing credits and debits, and processing free-of-charge transactions, ensuring precise and timely execution.
Communicates proactively with internal departments to prevent escalations and ensure timely resolution of issues, leveraging knowledge of order management procedures and logistics processes

.
Youre the right fit if:
Minimum required Education:
High School Diploma, Vocational Education/ Bachelors Degree in Business Administration, Supply Chain, Operations or equivalent. Minimum required Experience:
Minimum 2 years of experience with Vocational Education in areas such as Order Management, Logistics, Process Improvement, Business Administration or equivalent OR no prior experience with Bachelors Degree

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Philips

Healthcare Technology

Amsterdam

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Order Manager