Order Manager & Invoicing (Third Party Payroll)/Off role

2 - 7 years

2 - 7 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

An Order Manager is responsible for overseeing the entire order processing cycle, from order entry to delivery and beyond, ensuring accuracy and operational efficiency. Key Responsibilities: Order Processing: Handling order entry, verification, and updating systems with accurate information & Invoicing. Tracking and Delivery Management: Ensuring timely and accurate order fulfilment, coordinating with Supply, Logistics and Seller/Plant, Short Closure of Orders. Operational Efficiency: Ensuring achieving SLA of TAT and cost optimization. Customer Communication: Responding to customer inquiries, addressing concerns, and providing updates on order status. Reporting and Analysis: Generating reports on order processing metrics and identifying areas for improvement. Collaborating with other departments: Working with sales, logistics, finance, Tech & Product and other teams to ensure smooth order flow. Troubleshooting: Addressing and resolving issues within the order management process. Required Skills: Attention to detail: Ensuring accuracy in all aspects of order processing. Organizational abilities: Managing multiple tasks and priorities effectively. Effective communication: Communicating clearly with customers, colleagues, and other stakeholders. Problem-solving: Addressing and resolving issues efficiently. Knowledge of relevant software: Proficiency in Excel, SAP,CRM, ERP, and other order management systems.

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