Order Management

Teamware Solutions

1 - 5 years

2 - 5 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

order management purchase order order processing sales order sales order processing order to cash order fulfillment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role: Order Management Specialist

Location: Hyderabad and Bengaluru

Notice Period: Immediate - 15 Days

Experience - 1-5 Years

Work from Office( 5 Days working)

Rotational Shift

About the Role:

Key Accountabilities:

Apply service management discipline to minimize business impact and maintain operational continuity.
Perform telecommunications operations, installation, and maintenance for local and remote sites.
Design, configure, deploy, test, and troubleshoot telecommunication voice and video systems to ensure a secure and high-performing environment.
Document and maintain global/ITIL standards, specifications, and process documentation.
Analyze and translate business requirements into technical specifications for telecommunication infrastructure.
Develop and maintain vendor and customer relationships, ensuring service quality and alignment with business goals.
Prepare cost estimates and assist in planning and budgeting for telecom-related initiatives.
Provide technical consultation on policies, procedures, and methodologies.
May lead network convergence or short-term implementation projects to successful completion.

Responsibilities:

Design, plan, and implement telecommunication systems and upgrades.
Offer technical assistance in evaluating and improving voice, data, or video systems.
Monitor project progress, review work-in-progress, and suggest corrective actions.
Develop and maintain operating manuals and progress reports.
Ensure all installed systems function effectively and guide junior team members as needed.
Prioritize and manage multiple projects, aligning with business needs and SLAs.
Analyze telecom equipment diagnostics and recommend improvements or solutions.

Preferred Background:

Strong experience in STS Order Management or Order-to-Cash (OTC) domain.
Previous support experience in similar telecommunications or network operations roles.

Interested candidates please drop your resume at "vaishnavi.s@twsol.com"

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