Order Management S&F

You have been invited to attend the Infosys BPM Walk-In Drive for the position of "Order Management S&F" in Bangalore on 30th July 2025. Please ensure you carry a copy of this email to the venue and register your application before the walk-in. Remember to mention your Candidate ID on top of your Resume. The interview is scheduled from 09:30 AM to 12:30 PM. The interview will be held at Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase, J P Nagar, Bengaluru, Karnataka 560078. Please note that there is no candidate parking facility available at the JP Nagar recruitment center location. During the interview, please make sure to carry 2 sets of updated CVs in hard copy, a face mask, and your PAN card as a mandatory identity proof. The role is based in Bangalore and requires candidates to be graduates with 2 to 4 years of experience, preferably immediate joiners, to work in UK Shifts as a Process Specialist. Roles & Responsibilities: - Expert knowledge and working experience in the Quoting Process, particularly in the IT Support industry. - Understanding of concepts like Pricing, Discounts, Gross Margin, and Purchase Order. - Ability to provide subject matter expertise for complex issues and build training curriculum & work instructions. - Identify insights on process/domain decisions, share opportunities for continuous process improvement, and provide customer-facing root cause assessments. - 3-4 years of experience in a BPO environment with a Bachelor's degree. - Proficiency in MS Excel and hands-on experience in Quotations process and Service Contract Renewal process. - Strong problem-solving and analytical skills, along with customer/client facing experience. - Good understanding of Quotations Management process, Quote to Order, and clear written & oral communication skills. - Sound analytical & interpersonal skills, troubleshooting, and diagnosis skills. - Training experience and knowledge base creation skills would be advantageous. Please ensure you have a working cellphone with microphone & camera access, download the SHL application for assessments, and have a minimum upload/download speed of 2 MBPS. We look forward to meeting you at the walk-in drive. Regards, Infosys BPM Recruitment Team.,