Posted:2 months ago| Platform:
Work from Office
Full Time
Working directly with customers to take their orders via EDI, Service Cloud, customer portals or D-Portal, entering / releasing orders in SAP SD. Communicating with Inside Sales Support on credit/ overdue blocks in the open orders. Confirming orders in SAP SD and Communicating with Customers and Order Management on a plant level. Ensuring an optimum exchange of information within the sales teams and with the internal interfaces. Informing customers about quantity deviations, shipping dates or possible delays. Collecting the set of export documents and sending them to the customer. Managing inventory: MTS (exception customer) and MTO (caused by sales). Monitoring overdue orders and GI Backlog. Documenting efficient and effective processes in the company's internal IT systems.
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