3 - 5 years
8 - 18 Lacs
Posted:5 days ago|
Platform:
Remote
Full Time
OSvC implementation and support.
Strong profiency in OOPS ,PHP ,JavaScript , jQuery for Customer Portal.Hands-on experience with BUI and Agent Desktop.Experience in Custom scripts, Workflows, Business Rules ,Integrations.Expertise in REST API's for external system integrations.Understanding of email configurations and mailbox management, Transactional and Outreach emailsUnderstanding Oracle Gen AI , Oracle Engagement Engine(Configuring Web chat for Service(WCFS)),Strong problem solving skills and ability to work with cross-functional teams
Good to have:
Oracle Digital Assistant, C#, OCIOracle Service Cloud certifications
Resorcsync Edge India New Delhi
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