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Oracle Service Cloud Techno-Functional consultant

3 - 7 years

18 - 22 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Key Skills:
OSvC implementation and support Strong profiency in OOPS ,PHP ,Javascript ,JQuery for Customer Portal Hands-on experience with BUI and Agent Desktop Experience in Custom scripts,Workflows,Business Rules,Integrations Expertise in REST API's for external system integrations Understanding of email configurations and mailbox management, Transactional and Outreach emails Understanding Oracle Gen AI , Oracle Engagement Engine(Configuring Web chat for Service(WCFS)), Strong problem solving skills and ability to work with cross-functional teams

Good to have:
Oracle Digital Assistant, C#, OCI Oracle Service Cloud certifications

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