Role & responsibilities Lead frontend development of our new global website using Next.js + WPGraphQL + Tailwind CSS. Take full ownership of HTML/CSS development translating Figma/Adobe XD designs into pixel-perfect, responsive UI layouts across screen sizes. Ensure high visual accuracy and cross-browser compatibility for all user-facing web pages. Maintain and enhance existing WordPress, PHP, and MySQL -based websites and custom codebases. Collaborate with designers, backend developers, and stakeholders to ensure high-quality, timely delivery. Provide UI/HTML/CSS support to other internal product and application development teams when needed. Work with DevOps or frontend hosting teams to optimize asset delivery and performance using platforms like AWS or Vercel. Integrate REST APIs for features like payment, geolocation, and CRM workflows. Preferred candidate profile A design-sensitive developer with a keen eye for layout, spacing, and design fidelity. Comfortable mentoring and guiding junior or mid-level developers in frontend/UI practices. Strong communicator who can work well with design, content, and tech teams. Understands performance tuning, SEO-friendly markup, and accessibility best practices.

Senior .NET Developer - SIERRA ODC Private Limited Senior .NET Developer Job code SDND/06/25 Candidates with 5+ years of experience. Job Type Full-time/Hybrid Job Summary We are seeking a highly skilled and experienced Senior .NET Developer to join our dynamic development team. The ideal candidate will have strong expertise in .NET Core and ASP.NET Core MVC, RESTful Web APIs, and SQL Server , along with familiarity with Entity Framework Core and basic front-end technologies. Experience with React.js is a plus. Key Responsibilities Design, develop, and maintain robust, scalable web applications using .NET Core and ASP.NET Core MVC. Develop and maintain RESTful APIs and services to support business operations and integrations. Work with SQL Server to design database schema, write complex queries, stored procedures, and optimize performance. Utilize Entity Framework Core for data access and object-relational mapping. Collaborate with cross-functional teams including designers, QA, and product managers to deliver high-quality solutions. Write clean, maintainable, and well-documented code. Troubleshoot and resolve technical issues and bugs. Participate in code reviews and mentor junior developers. Stay updated with the latest technologies and development practices. Required Skills and Qualifications Strong experience in .NET Core and ASP.NET Core MVC. Proficient in building and consuming RESTful Web APIs. Hands-on experience with SQL Server, including database design, query optimization, and stored procedures. Proficiency in Entity Framework Core. Basic understanding of front-end technologies like HTML, CSS, JavaScript. Familiarity with version control systems like Git. Good problem-solving skills and the ability to work independently or as part of a team. Strong communication and documentation skills. Preferred/Optional Skills Experience with React.js or other modern front-end frameworks. Exposure to Agile methodologies and tools like Jira or Azure DevOps. Knowledge of CI/CD processes and cloud platforms like Azure or AWS.

Software Testing & Implementation Engineer - SIERRA ODC Private Limited Software Testing Implementation Engineer Job code STIE/06/25 Candidates with 0-1 years of experience. Job Type Full-time/Hybrid Key Responsibilities Perform manual and automation testing Develop and execute test cases, test scripts , and perform regression and functional testing. Use automation tools to streamline testing processes (e.g., Selenium or similar). Validate application functionality against business requirements. Document and track defects using issue tracking tools. Write and execute basic SQL queries for data validation and test preparation. Assist with implementation activities , including configuration, user training, and support. Collaborate with cross-functional teams during UAT and post-go-live phases. Required Skills Basic knowledge of manual and automation testing concepts. Exposure to automation tools such as Selenium, Katalon, etc. (project/academic experience is acceptable). Ability to write and understand basic SQL queries. Good analytical and problem-solving skills. Strong written and verbal communication. Willingness to travel for short-term and long-term onsite implementations, if required. Knowledge of the Facility Management domain is an added advantage (not mandatory).

Who Were Looking For We’re seeking a high-performing, results-driven Senior Business Development Executive to drive growth for eFACiLiTY , our industry-leading CAFM/IWMS software. This is a quota-carrying role for a seasoned sales professional with 5-6 years of SaaS/enterprise software sales experience , preferably in facility management, real estate tech, or workplace solutions . If you thrive in a high-reward, commission-driven environment and have the skills to engage global enterprise clients, this role is for you. Your Role & Impact Own the Full Sales Cycle From prospecting and lead generation to negotiation and closing high-value enterprise deals. Drive Global Expansion Manage and grow a strong pipeline in India, the Middle East, Africa, and Asia-Pacific, leveraging market insights and relationships. Engage Key Decision-Makers Build trust with C-level executives, facility managers, and IT heads, positioning eFACiLiTY as the go-to solution. Showcase Product Value Deliver compelling demos and presentations that highlight the impact of our solutions on enterprise operations. Meet & Exceed Quotas Consistently achieve and surpass ambitious revenue targets, maximizing commissions and performance-based incentives. Upsell & Expand Accounts Identify cross-sell and upsell opportunities to increase adoption and deepen customer relationships. What You Bring 5-6 years of success in B2B SaaS/Enterprise Software Sales , with a focus on complex, consultative selling. Experience in CAFM/IWMS, PropTech, or workplace technology is a strong plus. A proven track record of hitting and exceeding sales targets in multiple international markets. Exceptional communication, negotiation, and storytelling skills —you can simplify technical solutions and make them compelling. A sharp commercial mindset with the ability to navigate long sales cycles, manage multiple stakeholders, and close high-value deals. A self-starter attitude with the drive to operate in a fast-paced, high-performance sales culture. Willingness to travel as needed for client meetings, industry events, and business development. Why Join Us? High-impact role with industry-leading commission structures and performance-based payouts. Opportunity to lead market expansion and work on global, enterprise-level deals. Cutting-edge product in a rapidly growing space, with strong market demand and adoption. A dynamic, professional environment that values expertise, collaboration, and results. Qualification MBA/BE Preferable

Experience Candidates with 7-12 years of experience in Customer Support, preferably in software or SaaS products, with at least 3-5 years of leadership experience. Location Coimbatore (Remote/Hybrid option available) Job Summary The Customer Support Lead/Manager will be responsible for overseeing the customer support function for our CAFM/IWMS software product. This role involves managing a team of support engineers, ensuring customer satisfaction, resolving technical issues, and maintaining high standards of service. In addition, the Customer Support Lead/Manager will handle the Client Demo Life Cycle , ensuring smooth and impactful demonstrations of the product to potential clients. The ideal candidate will have strong technical skills, excellent leadership capabilities, and a customer-first mindset. Key Responsibilities Customer Support Strategy Develop and implement customer support strategies to enhance service quality and customer satisfaction. Establish metrics and KPIs for measuring team performance and service efficiency. Drive continuous improvement in processes and workflows to optimize customer support. Team Management Lead, mentor, and manage a team of support engineers to deliver world-class customer support. Monitor team performance, provide regular feedback, and ensure adherence to SLAs and customer satisfaction targets. Facilitate training and development programs for the team to enhance product knowledge and soft skills. Customer Issue Resolution Ensure timely resolution of customer queries, issues, and escalations via phone, email, or ticketing system. Act as a point of escalation for complex or high-priority cases. Collaborate with other departments (e.g., Product Development, Sales, and Quality Assurance) to solve technical issues and improve product functionality. Customer Relationship Management Build and maintain strong relationships with key customers. Regularly gather feedback and insights from customers to identify trends, challenges, and areas of improvement. Ensure proactive communication with customers about new features, updates, or known issues. Technical Expertise Develop a deep understanding of the CAFM/IWMS software to troubleshoot and resolve complex issues. Work with the product development team to replicate and diagnose software bugs. Provide input for product improvements based on customer feedback. Reporting & Analytics Prepare regular reports on customer support performance, including response times, resolution rates, and customer satisfaction levels. Analyze customer support data to identify trends and root causes of recurring issues. Collaboration Liaise with the product and development teams to ensure alignment between customer feedback and product updates. Support the sales and marketing teams in customer retention efforts by providing insights on customer experiences. Client Demo Life Cycle Own and manage the end-to-end Client Demo Life Cycle , ensuring effective demonstrations of the eFACiLiTY software to potential clients. Collaborate with the sales and product teams to understand client needs and customize demos accordingly. Collect feedback from demos to refine product presentations and improve the demo process. Track demo success rates and client engagement post-demo to evaluate effectiveness. Required Skills and Qualifications Bachelors degree in Computer Science, IT, or related field. 7-12 years of experience in customer support, with at least 3-5 years in a leadership role. Experience supporting enterprise software solutions, preferably CAFM/IWMS or similar software products. Strong technical background with the ability to troubleshoot software and network issues. Excellent leadership, communication, and interpersonal skills. Ability to manage and motivate a team in a fast-paced environment. Strong problem-solving skills with a focus on delivering solutions. Experience working with CRM/ticketing systems and support analytics tools. Ability to handle pressure and manage critical issues with a calm demeanor. Preferred Qualifications Prior experience in supporting CAFM/IWMS or facility management software solutions. Knowledge of ITIL practices or relevant certification. Experience in handling customers from various geographies and industries. Experience in conducting product demos or handling the client demo process. Benefits Competitive salary and performance-based incentives. Opportunity to work in a dynamic and growing industry. Flexible work environment (Remote/Hybrid options available). Professional development opportunities and training.

Sales Executive / Sales Coordinator - SIERRA ODC Private Limited Sales Executive / Sales Coordinator SEC/06/25 Candidates with 1-3 years of experience. Coimbatore (Preferred) / Remote (for suitable candidates) Senior Business Development Executive SaaS / Enterprise Software (Facilities Management, PropTech, Workplace Tech) Who We re Looking For We are seeking a motivated and detail-oriented Sales Executive / Sales Coordinator to assist our Senior Business Development Executive in driving global growth for eFACiLiTY , our flagship CAFM/IWMS software. This role is ideal for someone with a strong interest in B2B SaaS sales, who thrives in a fast-paced environment and wants to grow into a full-cycle sales role. Your Role & Responsibilities Sales Support & Coordination Assist in end-to-end sales coordination, including scheduling meetings, preparing proposals, following up with prospects, and managing CRM updates. Ensure smooth execution of lead nurturing activities under the guidance of the Senior BDE. Prospecting & Lead Generation Research potential clients across India, the Middle East, Africa, and APAC markets. Assist in identifying new sales opportunities through LinkedIn, email campaigns, inbound leads, and database mining. CRM & Documentation Maintain accurate and up-to-date records in the CRM (HubSpot/Zoho or similar). Prepare customized presentations, brochures, and documents required during different stages of the sales cycle. Pre-Sales Assistance Collaborate with technical teams to arrange product demos and gather requirements. Follow up with internal teams to ensure timely responses to RFPs, RFIs, and customer queries. Market & Competitor Research Stay updated on market trends, customer needs, and competitor offerings in the CAFM/IWMS/PropTech space. Client Communication Handle day-to-day client communication for meeting arrangements, follow-ups, and feedback collection. Coordinate with the senior executive for proposal submission, commercial discussions, and contract finalization. What You Bring 1 3 years of experience in a Sales Executive, Sales Support, or Inside Sales role in the software/IT domain. Excellent written and verbal communication skills. Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with CRM tools. Strong organizational skills with the ability to manage multiple priorities. A customer-first attitude with the ability to build rapport with global clients. Willingness to work flexible hours to support international clients if needed. Exposure to global markets and enterprise-level clients. Learn directly from experienced senior sales professionals. Fast-track growth into an independent sales role. Be part of a highly professional and performance-driven sales culture. Competitive salary, incentives, and learning opportunities. Bachelor s degree in Business, Marketing, IT, or related fields. MBA/PGDM is a plus.