Kochi, Kerala, India
Not disclosed
On-site
Full Time
Job Title: Salesforce Technical Lead Educational Qualification and Certificates: Bachelor’s degree in Computer Science, Salesforce administrator, PD1, Sales cloud, Service cloud. (must have at least 2 certificates)Job Purpose: We are looking for someone with 8+ years plus of Salesforce development across Sales, Service, Community Clouds who would be assisting in the implementation/ enhancements and support of Salesforce modules and responsible for the maintenance of Salesforce applications. At least 8+ years of experience in Salesforce.Must have experience in integration.Hands-on experience on apex trigger, batch class, LWCBetter understanding of business process.Good understanding of sharing modelGood communication and should be able to work independently.Experience in real estate industry is preferred.
Kochi, Kerala, India
Not disclosed
On-site
Contractual
Company Description Speridian Technologies is a global business and technology solutions provider helping clients modernize their businesses through Digital Transformation. Headquartered in Albuquerque, NM, with regional offices across the globe, Speridian has been at the forefront of CRM, ERP, HR, and CX innovation since 2003. Our solutions are powered by partnerships with leading innovators like Oracle, Microsoft, Salesforce, Amazon, and Adobe. With a regional presence in the Americas, Middle East, Singapore, India, and Pakistan, Speridian combines business focus, technology-fueled innovation, and delivery excellence to solve complex business challenges. Role Description This is an on-site contract role for an International Voice Process Executive located in Kochi. The role involves handling international customer inquiries and concerns via phone calls, providing excellent customer support, and resolving issues efficiently. The Executive will be required to maintain customer records, follow communication guidelines, and collaborate with team members to improve the customer experience. Strong communication skills and a customer-first approach are essential for this role. Qualifications Excellent verbal communication skills in English Experience: 6 months - 1 year Customer support and problem-solving abilities Experience in handling international/ domestic voice processes Ability to work in a fast-paced environment and manage time effectively Proficiency in using CRM software and data entry Strong interpersonal skills and teamwork Flexibility to work in night shifts Experience in the BPO/IT industry is a plus Show more Show less
Kochi, Kerala, India
Not disclosed
On-site
Contractual
Immediate Hiring – International Voice Process About the Role Role: Customer Support Executive – International Voice Process Shift: Night Shift (US Process) Location: Kochi Experience: 0.6 – 1 Year Immediate Joiners Preferred Responsibilities Do you thrive in a fast-paced, international work environment? Are you passionate about delivering great customer experiences? Qualifications Experience: 0.6 – 1 Year Required Skills Excellent English communication Active listening Customer handling Show more Show less
Kochi, Kerala, India
Not disclosed
On-site
Full Time
The candidate should be an experienced Cloud/Infrastructure Architect who can operate independently and professionally in an agile environment and should have a minimum of 15+ years of experience in IT with preferably 6+ years as a Cloud Architect in bridging business and technical requirements to deliver high-value solutions. Job Responsibilities & Skills Responsible for Cloud Architecture design by conducting comprehensive analysis of current infrastructure, applications, and business requirements to determine the optimal cloud architecture that can scale seamlessly, ensuring reliability and continuous service delivery. Should be able to evaluate the offerings of cloud service providers (CSPs) such as AWS, Azure, and GCP that best suit the solution needs and integrate security into aspects of the design architecture , including identity and access management (IAM), encryption, network security, and compliance controls. Should be able to develop migration strategies for applications, data and infrastructure from an on-premises environment to the cloud, including optimizing workloads for cloud environments and leveraging cloud-native features and best practices to enhance performance, scalability, and cost-efficiency. Strong Understanding of Security Controls for the cloud. Should be able to implement security controls (Encryption, MFA, Intrusion Detection/Prevention, network segmentation, IMA, end point security etc,), to demonstrate compliance to relevant industry standards as applicable (GDPR, HIPAA etc.,), deploy security monitoring and logging tools to detect and respond to security incidents, ensuring rapid threat identification and mitigation and perform regular security assessments and audits of the cloud infrastructure, applications, and configurations to identify vulnerabilities and areas for improvement Design disaster recovery (DR) and business continuity (BC) plans to mitigate the impact of outages, data loss, and other disruptions to business operations. Design around DevOps / Continuous Integration model, implement robust security measures and practice DevOps and agile principles Should have a good understanding of Cloud (Azure, AWS) cost/billing propositions and collaborate with relevant stakeholders to optimize cloud spending and manage budgets effectively. Strong understanding of Cloud Networking Experience leading Pre-sales/ Sales support as a Cloud Architect. Facilitate discussions, workshops, and planning sessions to make informed decisions about cloud adoption, architecture design, and technology selection. Creation of SOW / Proposal / Architecture design documents based on Customer requirements Document architectural designs, configurations, and implementation guidelines for reference and knowledge sharing. Providing mentorship and guidance to junior team members on cloud architecture principles, best practices, and technologies. Contributing to developing and maintaining cloud governance frameworks, policies, and : 15+ years of experience in IT with a Master s or bachelor's degree in engineering or a related field Strong client-facing Cloud Consulting experience Strong understanding of one of the Public Cloud platforms (Azure/AWS/GCP) Strong leadership skills & Communication skills Azure and/or AWS Architect or equivalent certification will be an added advantage (ref:hirist.tech) Show more Show less
Kochi
INR 1.0 - 2.0 Lacs P.A.
Work from Office
Full Time
WALK-IN DRIVE - Cochin- June 14TH Speridian Technologies is hiring International Voice Process Executives for our US process and this could be your big break! Location: Cochin (Carnival Infopark, Phase IV) Date: Saturday, 14th June 2025 Time: 2:00 PM to 5:00 PM Are you a confident communicator with 0-2 years of experience ? Ready to work in a US business environment and build a global career? This is your opportunity to shine! Excellent English communication skills Willing to work in US shifts Freshers are absolutely welcome! Just walk in with your updated resume and a positive attitude our recruitment team will take it from there. Venue: Speridian Technologies, 8th Floor, Carnival Infopark, Phase IV, Cochin More info: www.speridian.com Spread the word – tag a friend, share in your groups, and let’s help someone kickstart their career journey!
Kochi, Mumbai, Bengaluru
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Excellent communication skills as it needs interaction with business team Collaborative Requirement Gathering experience. Analytical skills Analysing business req, data. Understanding of Requirement gathering techniques like brain storming, setting up focus group sessions etc. Should know how to write BRD (Business Req Document) Understanding of Agile techniques. Can create user stories. Salesforce Knowledge (can be addon) but can we be optional
Mumbai, Bengaluru
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Skills required: 3-8 years experience with large scale Salesforce implementations Must have experience in implementing Apex classes, Triggers, jQuery, Visual Force, Lightning Components, Force.com IDE, SOQL and SOSL. Must have experience in creating Workflow rules, Process builder processes and visual cloud flows in Salesforce. Must have experience in General Administration, Lightning UI, Apex, Data modeling, Apex classes, Apex Callouts and Apex Web Services. Must have experience in converting legacy databases to Salesforce. Prefer experience in Salesforce integration with DocuSign CLM. Prefer experience in integrating Salesforce with custom portals
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