Oracle Service cloud consultant Company: Allies Business Hub Department: IT-Software Job Type: Full-time (Permanent) headquartered in US, with our offshore setup in India specializes in Oracle ERP implementation support, third party implementation and custom products our team is based in Ahmedabad,Gujarat and On-site office locations Gandhinagar, Gujarat Hyderabad, Telangana
Designation: Oracle Service Cloud Consultant Exp: 10+ years Salary: up to 28 LPA Location: Can provide Hybride Key Responsibilities: 10+ years of experience in Custom Development Migration: Develop and migrate functionalities from the RightNow application to Oracle Service Cloud (OSVC), ensuring optimal performance and usability
Real-time Integrations: Design and implement real-time integrations between OSVC and Oracle EBS, ensuring seamless data exchange and process automation
Customer Portal Enhancements: Extend and enhance customer portal functionalities to improve the user experience and streamline workflows
System Optimization Troubleshooting: Identify and resolve system issues, optimize performance, and ensure a smooth end-user experience
Collaboration Communication: Work closely with business stakeholders, functional consultants, and technical teams to gather requirements, develop solutions, and implement enhancements
Process Improvement: Continuously evaluate and improve existing OSVC processes and integrations, ensuring they align with business objectives
Technical Documentation: Maintain comprehensive technical documentation for developed solutions, integrations, and troubleshooting guides
Required Skills Qualifications: Strong OSVC Expertise: Proven experience in Oracle Service Cloud (OSVC) development, customization, and configuration
Integration Experience: Hands-on experience in integrating OSVC with Oracle EBS and other enterprise applications
Customer Portal Development: Experience in developing and extending OSVC customer portals
OSVC Architecture Knowledge: Deep understanding of OSVC architecture, APIs, data models, and workflows
Scripting Development: Strong proficiency in PHP, JavaScript, AJAX, HTML, CSS, and OSVC BUI Extensions
Middleware API Experience: Familiarity with REST, SOAP APIs, Oracle Integration Cloud (OIC), or other middleware solutions for seamless data exchange
Troubleshooting Performance Tuning: Ability to diagnose and resolve performance issues, security vulnerabilities, and integration failures
Strong Communication Teamwork: Excellent written and verbal communication skills, with the ability to work effectively in a large, cross-functional team
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Oracle Service cloud consultant

Gandhinagar

10.0 - 20.0 yrs

INR 10 - 14 Lacs

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