Oracle Inventory: Service Engineer-QA

Oracle Inventory: Service Engineer-QA

We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.

Key Responsibilities:

• Provide L1 support for organization and Location Configuration


• Mange Oracle Receiving and recipient accounting issues


• Deliver Month-end/Quarter-End support services


• Triage and prioritize incoming oracle inventory management tickets


• Perform initial assessment of reported system issues


• Route complex problems to appropriate support team and on-calls


• Troubleshoot and resolve Oracle inventory issues or route to appropriate teams


• Document solutions and knowledge base articles


• Monitor tickets queues and ensure SLA compliance


• Support critical period-end processing activities


• Ensure inventory visibility and accuracy within Oracle systems


• Implement best practices for inventory management within Oracle
  
  
  

Requirements:

• 5+ experience of Oracle inventory management modules


• Understanding of receiving and recipient accounting processes


• Experience with organization and location configuration in Oracle


• 5+yrs of relevant exp on Support or implementation projects.


• Manual Testing experience & have written test cases.


• Good Communication for an Individual contributor role.


• Location of Work Bangalore, Kodathi office.


• Familiarity with month-end and quarter-end procedure


• Strong problem analysis and prioritization skills


• Experience with ticketing system and incident management


• Excellent communication and documentation skills


• Ability to work effectively under pressure during critical business periods

Qualifications:

• Experience with Oracle ERP systems


• Background in technical support or service desk environments


• Understanding of inventory management concepts


• Customer service orientation


• Strong analytics and troubleshooting skills