Oracle Fusion Service Manager

Job Description: As an Oracle Fusion Service Manager at UST, your role involves the end-to-end management of Oracle Fusion Cloud services, ensuring seamless service delivery by collaborating with stakeholders, managing a team, and aligning the system with organizational objectives. Key Responsibilities: - Lead daily operations of Oracle Fusion Cloud applications such as Oracle ERP Cloud, HCM Cloud, and CRM Cloud. - Oversee deployment, maintenance, and optimization of Oracle Fusion services to meet business needs. - Ensure compliance with service level agreements (SLAs) and performance expectations. - Manage Oracle Fusion implementation projects from initiation to go-live, coordinating with teams and consultants. - Lead a team of Oracle Fusion specialists, providing mentorship and fostering collaboration. - Act as the primary liaison between business units, IT teams, and Oracle support for effective communication. - Oversee incident resolution and service disruptions, conducting root cause analysis and implementing preventive strategies. - Identify and implement process automation, system upgrades, and service enhancements for continuous improvement. - Maintain deep knowledge of Oracle Fusion applications and cloud services for strategic guidance. - Ensure compliance with security and data privacy regulations, implementing best practices for data security and access controls. Qualifications: Experience: - 5+ years managing Oracle Fusion Cloud Applications. - Experience overseeing cloud-based services, particularly Oracle Fusion Applications. - Prior experience managing Oracle Fusion implementations or large-scale system migrations (preferred). - 3+ years in a leadership or managerial role overseeing teams and projects. Skills: - Expertise in Oracle Fusion Cloud applications, project management, and leadership. - Strong interpersonal communication skills and the ability to manage relationships with stakeholders. - Oracle Certified Implementation Specialist for Oracle Cloud Applications (highly desirable). - Project Management Professional (PMP) or similar certification (a plus). - Oracle Cloud certifications (preferred). Preferred Skills: - Experience with Oracle Integration Cloud (OIC) and familiarity with cloud infrastructure management in Oracle Cloud environment.,