Oracle Fusion Cloud SCM Procurement Functional - Principal Consultant

Oracle

5 - 10 years

7 - 10 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

oracle fusion procurement cloud sourcing purchasing self-service procurement procurement contracts

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Incident Management:
Troubleshoot and resolve functional and technical application issues.
Prioritize and escalate business-critical issues, liaise with Oracle Support.
End-User Support Enablement:
Respond to user queries and provide guidance on navigation and results interpretation.
Conduct training sessions and knowledge sharing for business users.
Configuration Administration:
Maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security).
Support minor changes and regression tests during quarterly updates.
Service Request (SR) Management:
Draft, log, and manage SRs with Oracle Support.
Monitor patch/bug progress and communicate status to business stakeholders.
Release Patch Readiness:
Analyze impact of quarterly updates, perform sandbox pretesting.
Coordinate/regress UAT testing after updates.
Integration & Data Flow Support:
Monitor inbound/outbound integrations, APIs, file flows, and OIC/OFS.
Collaborate with IT/integration partners to resolve issues.
Documentation & Knowledge Base:
Maintain FAQs, quick guides, process manuals, and support documentation.
Customer Experience:
Advocate for users, collect feedback, recommend enhancements.
Compliance & Best Practices:
Ensure data privacy and compliance with Oracle and customer requirements.
Promote SaaS best practices (configure > extend > customize), minimizing customizations.

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