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Oracle Fusion Cloud MFG INV PLM Maintenance Func - Sr Consultant

Oracle Fusion Cloud MFG INV PLM Maintenance Func - Sr Consultant

Oracle

5 - 10 years

6 - 9 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

oracle fusion scm cloud inventory management inventory tracking material movement inventory transactions

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

1. Requirement Gathering & Solution Design

Engage business partners to translate functional needs into technical/functional specifications.
Provide implementation advice aligned with business scenarios.

2. Customer Support & Incident Management

Track, diagnose, replicate, troubleshoot, and resolve functional and technical issues.
Act as escalation point for critical incidents and work with management on resolution.
Support end-users, answer queries, and provide functional guidance.

3. Configuration & Administration

Maintain SaaS configurations: workflows, roles, approvals, business rules, reports, and data security.
Support minor changes, regression testing, and quarterly updates.

4. Service Request & Patch Management

Log and manage Service Requests (SRs) with Oracle Support, monitor progress, and communicate updates.
Pretest updates in sandboxes, assess risks, and coordinate User Acceptance Testing (UAT).

5. Integration & Data Flow Support

Monitor and troubleshoot integrations (APIs, file flows, OIC/OFS).
Coordinate with IT and integration partners.

6. Knowledge Management & Training

Develop/review knowledge articles, FAQs, and process manuals.
Conduct training sessions and knowledge-sharing initiatives.

7. Customer Experience & Best Practices

Act as the voice of the user for Oracle and internal IT.
Ensure data privacy compliance and promote SaaS best practices.

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