6 - 10 years
18 - 20 Lacs
Posted:3 weeks ago|
Platform:
Hybrid
Full Time
Working as part of a team of managed services consultants, the primary role will be the technical support of Oracle e-Business Suite applications across a wide range of EBS modules and client specific customisations. you will also be experienced in identifying process improvements that translate into value Level Agreements and tangible business benefits to the customer.
Provide day to day support and quality assurance
Provide hands on technical & development support for implemented ERP modules
Gather and document business requirements on IT incidents and change work.
Document and manage technical specifications and software packages
Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus building
Help ensure that ERP initiatives follow the proper planning, scheduling and management processes
Manage on-time change delivery and business expectations and ensure internal customer satisfaction
Provide hands on analysis ,design, testing, implementation and post implementation support utilizing prescribed software design lifecycle techniques and system documentation techniques (AIMS/OUM)
Managing Incidents within the set-out SLA's and ensuring Incidents are updated timely with the expected quality of data and information.
Complete development tasks based on partners and best practices
Fusion reporting
OIC - there are few interfaces for which we need to support from time to time.
Prohrd Human Capital And Innovation Management
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