Posted:1 day ago|
Platform:
Work from Office
Full Time
Triage and respond to incidents escalated from L1 teams.
Perform root cause analysis and recommend mitigation actions.
Escalate complex issues to L2.5 or L3 teams as needed
Implement and fine-tune WAF rules and policies to reduce false positives.
Manage IP/URL blocking, bot score tuning, and rate limiting.
Coordinate SSL/TLS certificate renewals and origin certificate issues
Support onboarding/offboarding of applications to WAF.
Conduct cache purging, country blocking, and API definition updates.
Maintain documentation and SOPs for WAF operations
Work closely with WAF SMEs, SOC analysts, and security architects.
Participate in knowledge transfer (KT) sessions and training during transition phases
Contribute to the development of playbooks and automation scripts
Tools- Netscaler and Imperva
T&m
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