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IDESLABS PRIVATE LIMITED
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Oracle CPQ Professional

Oracle CPQ Professional

IDESLABS PRIVATE LIMITED

6 - 10 years

5 - 9 Lacs

hyderabad

Posted:6 hours ago| Platform:

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Skills Required

release management incident management oracle cpq problem management change management configuration management quality assurance management services user acceptance testing good documentation practices routine maintenance application monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Overview:

Provide Support, Maintenance, and Enhancement Services for a customized Oracle CPQ implementation

Role Scope Deliverables:

Routine SupportProvide support for application production environment, resolving issues, and taking preventive and corrective steps in accordance with SLAs.Provide Incident and/or problem management for software or configuration defects.Provide configuration management for modifications required to correct defects/problems. with delivered/implemented functionality.Update tickets with proposed solution.Provide Unit Testing for incidents and service requests as required, prior to handing off to PPD to User Acceptance Testing.Collaborate with internal PPD teams on issues that may involve Interfaces, Middleware, Infrastructure, Database, Security, and others.Provide updates to functional and technical design documentation.Work directly with Oracle Support on service requests raise with Oracle for request that fall under PPDs support contract with OracleRoutine MaintenancePerform data integrity checks on the Oracle CPQ system and data fault clearance.Provide basic PROD application monitoring as mutually agreed upon to PPD Application Manager.Provide release management services for Oracle CPQ Cloud updatesEnhancement ServicesProvide enhancement services for minor enhancements to existing functionality.

Key Skills:

Knowledge and experience supporting and developing Oracle CPQIncident management, change management, SLA managementGood documentation practices

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Oracle CPQ Professional