OPS STAFF

As an Operations Staff responsible for van pickup and delivery, your role involves a variety of tasks to ensure efficient and timely shipment handling: - Route wise loading of shipments with proper tally - Delivering shipments to the correct customers - Following the POD/FOD/DOD/COD process and maintaining the delivery run sheet - Assigning proper status codes for undelivered shipments and handing them over to the supervisor - Ensuring timely delivery to meet Estimated Delivery Date (EDD) and achieve Service Quality (SQ) targets - Handing over COD/DOD/FOD on the same day and managing appointment deliveries - Adhering to a proper dress code and maintaining a customer-centric approach For pickup operations, your responsibilities include: - Following the Standard Operating Procedure (SOP) for pickups - Timely pickups at customer locations as per cut-off timings - Executing airwaybills and tallying shipments at the customer place with invoices - Collecting relevant regulatory paperwork and maintaining the pickup sheet - Checking the condition of packages at the time of pickup - Ensuring timely arrival at locations for seamless connections No additional details about the company are mentioned in the job description.,