2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: As an Operations Staff responsible for van pickup and delivery, your main role will involve route wise loading of shipments, delivering shipments to the correct customers, and ensuring proper handling of various processes such as POD/FOD/DOD/COD. Your goal will be to meet the Estimated Delivery Date (EDD) and achieve the Service Quality (SQ) targets set by the company. Additionally, you will be required to follow the appointment delivery process and maintain a proper dress code with a customer-centric approach. Key Responsibilities: - Route wise loading of shipments with proper tally - Delivering shipments to the right customers - Following the POD/FOD/DOD/COD process and maintaining the delivery run sheet - Assigning proper status codes for undelivered shipments - Handing over COD/DOD/FOD on the same day - Ensuring undelivered shipments are handed over to the supervisor - Following the appointment delivery process - Maintaining a proper dress code with a customer-centric approach - Conducting pickups as per Standard Operating Procedures (SOP) - Timely pickups at customer locations as per cut-off timing - Executing airwaybills and tallying shipments at the customer place as per the invoice - Collecting relevant regulatory paperwork - Maintaining the pickup sheet - Checking the condition of packages at the time of pickup Qualifications Required: - Prior experience in logistics or delivery operations - Strong attention to detail and organizational skills - Ability to follow standard operating procedures and timelines effectively - Good communication skills and a customer-centric approach - Familiarity with regulatory requirements related to pickup and delivery operations Additional Company Details: If there are any additional details about the company in the job description, please provide them separately as they were not included in the provided JD.,

Posted 10 hours ago

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HYPOPS_SHAMSHABAD PUD OPERATIONS Blue Dart

2.0 - 6.0 years

0 Lacs

uttar pradesh

On-site

As an Operations Staff responsible for van pickup and delivery, your primary duties will include route wise loading of shipments with proper tally and delivering shipments to the correct customers. You will be required to follow the POD/FOD/DOD/COD process and maintain a delivery run sheet. It is essential to assign proper status codes for undelivered shipments and ensure to meet the Estimated Delivery Date (EDD) and achieve Service Quality (SQ) targets. Handing over COD/DOD/FOD on the same day and undelivered shipments to the supervisor is part of your responsibilities. You will also be involved in the appointment delivery process, maintaining a proper dress code, and adopting a customer-centric approach. For pickups, you are expected to adhere to Standard Operating Procedures (SOP) and ensure timely pickups at customer locations as per cut-off timings. Your responsibilities will include executing airwaybills, tallying shipments at customer sites as per invoices, and collecting relevant regulatory paperwork. Maintaining a pickup sheet and inspecting package conditions at the time of pickup are crucial tasks. Additionally, reaching locations promptly to facilitate timely connections is essential for this role.,

Posted 2 days ago

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Operations Staff - IRU Blue Dart

1.0 - 5.0 years

0 Lacs

tamil nadu

On-site

As an Operations Staff member responsible for Van pickup and delivery, your main duties include route wise loading of shipments with proper tally, delivering shipments accurately to the designated customers, and following the POD/FOD/DOD/COD process along with maintaining the delivery run sheet. It is imperative to ensure that you provide a proper status code for undelivered shipments, meet the Estimated Delivery Date (EDD), and achieve the Service Quality (SQ) targets set by the company. Additionally, you must hand over COD/DOD/FOD shipments on the same day and any undelivered shipments should be reported to the supervisor promptly. Adhering to the appointment delivery process and maintaining a professional dress code with a customer-centric approach is essential in this role. Regarding the pickup responsibilities, you are expected to follow the Standard Operating Procedure (SOP) for pickups, ensure timely pickups at customer locations as per the cut-off timing, and execute airwaybills accurately. You will be required to tally the shipments at the customer's place as per the invoice, collect relevant regulatory paperwork, and maintain the pickup sheet diligently. It is crucial to check the condition of packages at the time of pickup and reach the designated locations for timely connection. Overall, your role as an Operations Staff member in Van pickup and delivery plays a vital part in ensuring the smooth and efficient transportation of shipments while upholding the company's service quality standards and customer satisfaction.,

Posted 2 weeks ago

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