Ops Specialist

As a LIAM Operations Engineer specializing in One Identity, your role involves supporting, managing, and optimizing the Identity & Access Management (IAM) infrastructure, particularly focusing on the One Identity Manager (1IM) platform. Your responsibilities will include: - Administering and operating One Identity Manager and integrated IAM services - Managing both cloud and on-premises IAM infrastructure environments - Onboarding Allianz business entities into the centralized IAM platform - Monitoring and analyzing IAM platform performance, bugs, and release-related issues - Ensuring smooth integration of identities and applications within IAM systems - Supporting project teams during release, testing, and operational handovers - Handling incidents, problems, and changes following ITIL practices - Maintaining and updating IAM process documentation and SOPs - Collaborating with global teams and utilizing tools like JIRA for issue tracking To be successful in this role, you should possess the following qualifications: - 5+ years of experience in IAM operations and support, preferably with One Identity - A graduate degree in Computer Science, IT, or a related discipline - Strong knowledge of Active Directory (multi-forest), Windows Server, IIS, MS SQL Server, and networking concepts - Hands-on experience with IAM support and operational procedures - Familiarity with incident, change, and problem management processes Preferred skills and certifications include: - Certifications in security such as CISSP or CISM - Cloud knowledge and certifications in Azure or AWS - Microsoft certifications in infrastructure/cloud administration - Exposure to Agile methodologies and global IT operations Key attributes that would benefit you in this role are: - A proactive approach to operational stability and incident prevention - Strong understanding of identity governance, compliance, and risk - Ability to collaborate effectively with cross-functional teams - Clear communication skills with a focus on documentation and troubleshooting Joining this team presents you with the opportunity to work on a critical and secure enterprise platform, serve a global organization, and grow in the fast-evolving cybersecurity domain. Additionally, you can expect competitive compensation and a collaborative work environment.,