162 Operations Support Jobs - Page 7

About this role: Wells Fargo is seeking a Due Diligence Associate. In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education

About this role: Wells Fargo is seeking a Senior Operations Processor. In this role, you will: Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance Use technical expertise in the designated area and resolve escalated issues Provide feedback and present ideas for improving or implementing processes and customer support Perform complex operational and customer support initiatives within Operations functional area Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures Apply technical knowledge and expertise to perform work and action requests Provide subject matter expertise and interpretation of procedures to staff Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Own client onboarding process to mitigate risk through a due diligence process Participate in conducting less complex client due diligence processes, research and identify opportunities to mitigate risk Consult and provide support to interpret policies, guidelines and governance programs Support business in execution of due diligence reporting processes and controls Review and analyze client onboarding processes or challenges that require research, evaluation, and selection of alternatives Exercise independent judgment to guide medium risk deliverables Aggregate, evaluate and report results and escalate where necessary Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the due diligence function, policies, procedures and compliance requirements Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals Required Qualifications: 2+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: ACAMS or other industry Certifications Experience as a QC / Maker / 4-eye reviewer Job Expectations: Conducts reviews of bank customers (individuals/entities), related parties (owners, board of directors, executives) and/or transactions that present a moderate degree of complexity and risk to determine appropriateness for Wells Fargo. Conducts comprehensive research and/or background investigations on individuals, entities, organizations or locations to identify and mitigate associated sanctions, credit, financial crime, and reputational risks and thoroughly documenting findings. Reviews & analyzes due diligence data from a variety of sources to determine overall risk. Screens customers, prospects and/or transactions against various regulatory reporting lists and regionally based sanctions watch lists. Evaluates risks to determine permissibility under sanctions, regulations and/or BSA/AML regulations. Reviews transactions / profiles of high risk customers (e.g. casinos, MSBs, payment processors) to understand controls and activities. Escalates confirmed PEP matches. MRB, Negative News and other risks appropriately. Ensures compliance with guidelines set forth in federal/state anti-money laundering laws and regulations including the Bank Secrecy Act and various sanctions regulations, and in accordance with policy/procedures set by the bank. Consults with peers, line of business managers & other external parties regarding due diligence findings. Develops/delivers procedures or training; or mentors less experienced consultants. Effectively manages work requests to meet performance expectations. Participates in moderate to complex project initiatives as the primary subject matter expert. Experience in Financial Crime Compliance Sanctions Screening (Customer & Transaction), PEP & Negative News Screening Knowledge & understanding of BSA & USA PATRIOT Act, OFAC Sanctions Programs Experience using screening tools like World Check, Lexis Nexis, Dow Jones & RDC Ability to identify red flags and disposition alerts using a risk based approach Eye for detail, prioritization and time management Ability to take initiative and work independently with minimal supervision Basic Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Good customer service skills, team work and stakeholder connect Strong organizational and time management skills with the ability to manage multiple responsibilities and tasks simultaneously Graduate, preferably in Finance / Business Administration Shift time: Flexible 13 May 2025

About this role: Wells Fargo is seeking a Due Diligence Associate. In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education

In this role, you will: Participate in conducting due diligence programs on moderately complex initiatives and deliverables within functional area and contribute to large scale planning related to functional area deliverables Provide subject matter expertise on due diligence documentation requirements and data sources Support business in execution of due diligence reporting processes and controls, interpret policies, guidelines and governance programs Review and analyze client onboarding processes and challenges that require research, investigation, evaluation, and selection of alternatives Provide subject matter expertise on documentation and data sources and exercise independent judgment to guide moderate to high risk deliverables Compile and evaluate report results and escalate when necessary Resolve moderately complex issues and lead team to meet functional area process deliverables Leverage solid understanding of the function, policies, procedures and compliance requirements Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals Required Qualifications: 4+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Financial Crime Compliance Sanctions Screening (Customer & Transaction), PEP & Negative News Screening Knowledge & understanding of BSA & USA PATRIOT Act, OFAC Sanctions Programs Experience using screening tools like World Check, Lexis Nexis & Dow Jones. Ability to identify red flags and disposition alerts using a risk-based approach Eye for detail, prioritization and time management Ability to take initiative and work independently with minimal supervision Expert in Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Proficient in customer service skills, team work and stakeholder connect Strong organizational and time management skills with the ability to manage multiple responsibilities and tasks simultaneously Experience as a QC / Maker / 4-eye reviewer Strong understand on AML model scenarios/model that involve transaction monitoring, review and investigation summary Strong ability to identify red flags, validate, research, and analyze data. Strong critical thinking & analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to develop partnerships and collaborate with team members from functional areas Ability to take on a high level of responsibility, initiative, and accountability. This is AML Investigator role where analyst is required to understand the model/rules and should be able to identify the red flags and mitigating factors. Strong investigation writing skills to be able to articulate the entire investigation in impactful manner. Investigators should be able to plan and prioritize the daily deliverable Proactive in raising potential issues or blockers to get solution in timely manner. Eagerness and ability to participate in new projects with timely delivery

About this role: Wells Fargo is seeking Due diligence consultant We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Own client onboarding process to mitigate risk through a due diligence process Participate in conducting less complex client due diligence processes, research and identify opportunities to mitigate risk Consult and provide support to interpret policies, guidelines and governance programs Support business in execution of due diligence reporting processes and controls Review and analyze client onboarding processes or challenges that require research, evaluation, and selection of alternatives Exercise independent judgment to guide medium risk deliverables Aggregate, evaluate and report results and escalate where necessary Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the due diligence function, policies, procedures and compliance requirements Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals Required Qualifications: 2+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Possess good knowledge in US regulations (Bank Secrecy Act, USA PATRIOT Act and Economic Sanctions laws) Transaction monitoring, QA & QC experience in KYC & Financial crimes workstreams Excellent communication and relationship/partnership building skills. Proficiency in Office Suite (Excel, Word, PowerPoint, Outlook) and SharePoint. Bachelors degree in business, Finance or Economics

Broad Function: We are looking for a proactive and dynamic HR Executive to drive employee engagement, rewards management and HR generalist activities while ensuring a positive and engaging workplace culture. The role involves planning and executing fun activities, R&R programs, onboarding, and employee connects, alongside handling key HR operations like attendance management, background verification, and employee records. Roles and Responsibilities: Employee Engagement & Culture Building: Develop and implement a structured engagement plan across different business units. Plan and execute fun activities, festival celebrations, CSR initiatives, and team-building events to foster a positive work culture. Conduct focus group discussions and one-on-one interactions to assess employee motivation and plan engagement strategies. Arrange gifts and recognition tokens for employees on special occasions. Rewards & Recognition (R&R) Management: Facilitate the Rewards & Recognition (R&R) program, ensuring smooth nomination, validation, and data analysis. Recognize and reward outstanding employees through structured appreciation programs. Ensure transparency and effectiveness in employee recognition initiatives. Onboarding & Employee Experience: Manage end-to-end onboarding, including ID card issuance, background verification (BGV) initiation, and employee documentation. Ensure smooth employee connects from recruitment to exit to enhance employee experience. Maintain and update employee records to ensure compliance with HR policies. HR Generalist & Operations Support: Assist in attendance & leave management, resolving discrepancies and making necessary roster corrections. Support in collecting data and submitting ID card requests for processing. Help initiate background verification (BGV) for new hires and existing employees. Assist in filing, maintaining, and updating employee records. Handle companys social media reviews to maintain a positive employer brand. Prepare and publish weekly and monthly HR dashboards on engagement, attendance, and workforce trends. Support HR policies and initiatives in line with organizational goals.

Overview The objective of this role support including acitivites related to: Configuration & Security Application configuration design and execution in SF Employee central RBP setup and workflow configurations Reorganizations, acquisitions, divestitures Break/Fix, CR, CCB & Special Project support Performance management, learning, succession planning Annual process configuration updates (salary plans, performance goals, PDR forms, etc.) Configuration, security workbook and Separation of Duties documentation maintenance Testing Operations testing (BAU) Break/Fix, CCB, CRs & special projects SuccessFactors release testing support Operations Support/Environment Incident management systems and integrations (BOOMI, CPI, Integration Center) partnership with PepsiCo IT Employee data mass loads (including load validation) Ticket trend analysis The incumbent will work under the direction of an HR Operations Associate Manager, HBS Global System Support, who will guide and help manage escalations and stay focused on delivering effective solutions. This role will be responsible for EC configurations, fixing the RBP issues, executing mass loads, and working on solving incident tickets within the Success Factors ecosystem. The incumbent will also partner with other team members to identify problems and bring them to leadership for further review. The People Experience & Operations Asst Analyst, GBS AMS role requires the ability to collaborate with multiple teams and be focused and solving issues and proactively search and create analysis on root causes. This requires a highly analytical and detail-oriented technical profile. Responsibilities Collaborate with the Global People Operations team to manage the queue of incidents and service requests Execution Actively work on the assigned global Change Control Board (CCB) configuration requests (including the development of project plans and timelines) Focus on the assigned global IdM and security queue security requests and communicate back to management for proper escalations Work on the assigned EC configuration updates required as part of SAP/SuccessFactors Releases - Execution Provide input into the global Release Management process for configuration requests Execution Lead the resolution of escalated configuration and configuration issues by collaborating across all internal and external team members to ensure quality implementation execution and delivery, escalating to the Associate Manager as necessary Maintenance of the configuration and security workbooks, and management of global system naming conventions and standards Execution Support and execute the assigned global metrics and scorecards for all EC system configuration and security changes, and provide status to stakeholders and senior leadership Execution Qualifications Minimum of a bachelor's degree, preferably in IT or Human Resources 3-5 years of experience in SAP SuccessFactors system implementations and support Global large-scale systems implementation, project management, and support experience Detailed system configuration experience in large-scale HCM ERP/Cloud solutions: SuccessFactors Employee Central or SAP HCM preferred, SuccessFactors EC certification required RBP Setup and workflow configuration Application configuration design and execution in SF Employee Central Experience collaborating with business teams, subject matter experts, IT, and integration partners in creating optimized system solutions to meet business requirements Must be highly organized, with strong follow-up and results-oriented, with strong verbal and written communication skills Effective problem-solving skills, high degree of initiative, and creativity with a quality focus and a strong attention to detail Experience in managing multiple simultaneous projects on time and on budget Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities Ability to multi-task and prioritize, anticipate, and independently address issues HRMS ERP/Cloud-based solutions experience (Employee Central, SAP HCM) Specialized knowledge of SAP Employee Central configuration/security preferred Influencing and communication skills, both verbal and written Ability to deal efficiently with multiple issues and difficult situations/people under pressure HRMS ERP/Cloud-based solutions experience (Employee Central, SAP HCM) Specialized knowledge of SAP Employee Central configuration/security preferred Influencing and communication skills, both verbal and written Ability to deal efficiently with multiple issues and difficult situations/people under pressure.

In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: University degree in Business or related discipline. Commerce background/MBA Strong analytical skills. Able to multi-task to accomplish tasks effectively. Able to interpret the documents or the requests received. Strong verbal & written communication skills Analytic skill Attention to detail Excellent data entry skills Good Math, reconciliationand accounts skills Ability to work quickly & accurately while maintaining acceptable standards of workmanship Quick learner with the ability to retain high volume of information Ability to recognize and escalate any discrepancies identified or noticed while processing. Job Expectations: Highly motivated with strong organizational and analytical skills and attention to detail. Flexibility to work different shifts and to work overtime Ability to succeed in a team environment. Ability to learn quickly and transfer knowledge. General understanding of the reconciliation concepts.

About this role: Wells Fargo is seeking an Operations Processor In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience in Payment's background. Must have experience in International Banking Payments.

About this role: Wells Fargo is seeking a Securities Operations Representative In this role, you will: Perform various operational tasks on complex securities that require general knowledge of unit functions and systems Support securities operations Identify ways to improve the overall process Perform moderately complex duties such as processing, researching inquires and reconciling transactions Review time sensitive documents Receive direction from supervisor and coordinate situations involving other departments Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

Operations 360 Coordinate with various Process teams Coordinate with various Product teams Coordinate with RPCs Conduct Trainings for RPCs Conduct meetings and coordinate with different business units Ensure Processes which are released to RPCs and confirmation is obtained for implementation Perform GL Reconciliation Coordinate with IAD audit and coordinate with RPCs for closure of audit observations Should have knowledge of KYC documents and regulations Identification and Implementation of the Quality Checks to be done on the new processes released of Retail Liability Operations Performing quality control checks as per the defined parameter Performing regulatory activities, tracking and reporting the same within defined timelines Identifying controls for system validations Liaising with Departments like Compliance/Product/ Process/ Legal/ Marketing as and when required Implementing controls prior and post Audit findings Periodic vendor visit Conduct regular trainings Skills Required Good communication skills Interacting with various stake holders Should have good knowledge on Excel, Word, PPT Knowledge of building queries for extracting data from reporting systems ( DWH , SQL etc..) Eye for details Knowledge of KYC guidelines