Operations RPA/Automation Analyst

GENERAL FUNCTION The Operations RPA / Automation Analyst designs and builds lightweight bots, scripts, and low-code workflows that automate repetitive organization-wide operational tasks and data flows. Working with Operations leadership and external automation partners, the role helps establish MFSGs India-based RPA Centre-of-Excellence and delivers measurable efficiency gains. DUTIES/RESPONSIBILITIES Analyze current manual processes and identify suitable automation opportunities. Build, test, and deploy bots in UiPath or Power Automate; develop supporting Python or VB scripts for data handling. Document automation logic and maintain run books for support teams. Monitor bot queues, manage exceptions, and ensure high availability of automations. Track automation ROI (hours saved, error reduction) and report weekly metrics to Operations leadership. Collaborate with external vendors during proof-of-concept and production roll-outs. Stay current on RPA best practices and recommend continuous improvement ideas. Prepare brief automation update decks highlighting time-saved metrics and next-step recommendations QUALIFICATIONS Recent B.E./B.Tech. (CS/IT) or MCA with coursework in automation or scripting. Foundational experience with UiPath , Automation Anywhere , or Power Automate (academic project or certification). Ability to create flow-charts and translate business steps into automation logic. Working knowledge of Python , VB , or JavaScript for data manipulation. Strong analytical and troubleshooting skills; clear written and verbal communication. Comfort presenting bot designs and ROI cases to non-technical stakeholders using clear slides and demos NICE TO HAVE Exposure to REST APIs , JSON , or basic Azure services. Awareness of data-analysis or BI concepts (Power BI / SQL). Participation in RPA hackathons or automation clubs.