Operations Manager

Job Description

Enhancing Performance through Somnetics Cutting - Edge Solutions Innovate with Us. Grow with Us! Come, be a part of a growing team where you can make an impact! If tackling problems and designing disruptive solutions is your passion, we have the platform for you. Encouraging leadership and supportive mentors will give wings to your ideas. Join us and grow with us! We re hiring an experienced Operations Manager for our Art and Embroidery team, to lead the internal embroidery digitizing process with prior sales or client-facing experience. Around 5-7 years of experience is required and must be comfortable working in US time zone. Client communications (B2B) Handle artwork orders from intake to delivery Coordinate with design, digitizing, and QA teams Operate/oversee Wilcom Embroidery Studio files and output Ensure timely deliveries and high-quality artwork Prepare reports on sales and team performance Strong UI/UX understanding. Work directly with US clients during evening/night hours 5 7 years of experience in embroidery digitizing or art operations Prior sales or client-facing experience (mandatory) Proven ability in team coordination. Expertise in Wilcom Embroidery Studio (preferred) Familiarity with tools like CorelDRAW or Adobe Illustrator (preferred) Familiarity with artwork creation, editing, and embroidery file standards. Strong communication and organizational skills Comfortable working in a US time zone Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience. Please include "Operations Manager" in the subject line. Apply below: