Operations Manager

As the Restaurant Operations Manager, you will be responsible for overseeing and managing all daily operations to ensure a smooth service and high customer satisfaction. Your main duties will include leading, training, and motivating staff to deliver exceptional performance while upholding company standards. You will also be in charge of monitoring and maintaining food safety, hygiene, and quality standards to comply with local regulations. In this role, you will need to implement and optimize operational procedures to enhance efficiency and profitability. Collaboration with kitchen and service teams is essential to ensure seamless service delivery. Managing vendor relationships, supply chain logistics, and inventory control will also be part of your responsibilities. Handling customer concerns and feedback with professionalism and urgency is crucial for maintaining customer satisfaction. You will also be expected to drive marketing and promotional initiatives to increase footfall and sales in coordination with the management team. The ideal candidate should have at least 5 years of experience in restaurant operations and possess strong leadership, communication, and interpersonal skills. The ability to thrive in a fast-paced, customer-focused environment is essential for success in this role. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work schedule includes day and morning shifts, with the opportunity for a performance bonus. If you have experience in the restaurant industry and are willing to work in Trichy location, we encourage you to apply. The job requires in-person work and the preferred experience includes 5 years in operations management.,