Operations Manager

Job Description

Role Objective: Complete oversight of Operations, Training and Compliance for the aligned AR Follow up teams. Essential Duties and Responsibilities: Should have overall 7+ years of experience in RCM Operations Manage the AR inventory for aligned clients. Work towards resolution to reduce the aged AR and accelerate Collections. Driving results to achieve business metrics. Ensuring timely delivery of projects/assigned reports. Self-driven, People leader and result oriented. Engage the team create IDPs and groom them for growth opportunities. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Identify and Implement automation/performance improvement strategies. Manage and maintain shrinkage and attrition within organization defined goals. Ensuring and driving adherence of company policies along with Compliance. Inter-department and Intra-department coordination with multiple stakeholders. Skills Required : Should have ability to manage span of 100+ FTEs Day to Day AR Follow up Operations. Should have excellent Analytical & decision-making skills Should have excellent communication, personal, Interpersonal and Presentation skills Candidate should be Self-Driven with People Leader and Result Oriented skills Should be able to Identify & Implement strategies for Process Improvement Should be able to identify process trends, and proposing solutions Should have Inter-department and Intra-department coordination with multiple stakeholders Skills to improve Collections and Reduce AR Pre requisite : Should have ability to drive action plans & strategies Should have thorough understanding of AR follow up and Denials Management Should have knowledge of Capacity & Inventory management Should be able to drive results to achieve Business Metrics Ensuring timely delivery of projects/reports Ensuring and driving adherence of company policies along with Compliance Controlling Absenteeism and Attrition within Organization defined goals Initiatives for Productivity and Quality Improvement Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.