Operations Manager - Payment Gateway

1 - 4 years

1 - 3 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Operations Manager Payment Gateway

Job Title : Operations Manager Payment Gateway

Location : Chennai, Hyderabad, Bangalore

Experience : 1-4

Role Summary:

Key Responsibilities:

  • Manage daily operations of payment gateway systems including UPI, cards, net banking, and wallets.
  • Monitor transaction flows, resolve failures, and ensure uptime and reliability.
  • Coordinate with banks, payment processors, and internal tech teams for issue resolution.
  • Implement operational controls and compliance with RBI and PCI-DSS standards.
  • Analyse operational metrics and drive process improvements.
  • Lead incident management and root cause analysis for payment disruptions.

Qualifications:

  • 5+ years in payment operations or transaction processing.
  • Strong understanding of payment protocols (UPI, IMPS, NEFT, RTGS).
  • Experience with reconciliation, settlement, and chargeback processes.
  • Excellent problem-solving and stakeholder management skills.

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