Operations Manager / Night Manager (US shift)

Responsibilities:

• Manage assigned projects by organizing and leading teams to ensure timely completion and high-quality outcomes.
• Supervise and guide a team of 15+ members, fostering collaboration, accountability, and performance.
• Identify opportunities to improve existing processes and implement effective enhancements.
• Communicate with clients to assess requirements, resolve issues, and ensure satisfaction.
• Adhere to established reporting standards and processes to maintain compliance and transparency.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Operations Management, Business Administration, or a related field.
• 3–4 years of experience in an operations management role with a proven track record.
• Prior experience in a Manager or Team Lead role is essential.

Key Skills (Must-Have):

• Excellent communication skills in English (verbal & written)
• Advanced Microsoft Excel proficiency (pivot tables, formulas, dashboards)
• Leadership & team management (managing teams of 15+ members)
• Strong reporting & MIS preparation
• Client communication & issue resolution
• Process improvement & implementation

Additional Information:

• This is a night shift, office-based role.
• Work timings: 7:00 PM to 4:00 AM IST (during daylight saving: 8:00 PM to 5:00 AM IST).

Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is the notice period at your current company?
• What is your current CTC in Lacks per annum?
• What is your expected CTC in Lacks per annum?
• How many team members have you supervised or led in your past experience?

Experience:

• Microsoft Excel: 2 years (Required)
• total work: 4 years (Required)

Language:

• English (Required)

Location:

• Bhilai, Chhattisgarh (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person