Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

We are looking for a proactive and detail-oriented Operations Manager to oversee the daily operations of the hotel, ensure superior guest satisfaction, and lead all departments towards excellence and profitability.

Key Responsibilities

  • Oversee daily operations across Front Office, Housekeeping, F&B, and Banquets.
  • Ensure the highest standards of guest service and satisfaction.
  • Supervise department heads and ensure coordination between teams.
  • Drive occupancy, average room rate, and profitability targets.
  • Maintain compliance with hygiene, safety, and brand standards.
  • Manage vendor relationships and control operational costs.
  • Prepare operational reports and present performance metrics to management.
  • Train and motivate staff for consistent performance and service excellence.
  • Handle guest feedback and ensure prompt resolution of issues.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

  • Leave encashment
  • Provident Fund

Work Location: In person

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