Operations Management Specialist

As a Business Operations Manager, you will play a crucial role in leading the creation and implementation of scalable processes within our company. Your primary focus will involve working closely with leadership and cross-functional teams to identify inefficiencies, design operational frameworks, and ensure the smooth execution of business activities. Your key responsibilities will include designing, developing, implementing, and upgrading business operations processes and workflows tailored to our fast-paced startup environment. You will be required to analyze current operational procedures, identify gaps, inefficiencies, and opportunities for improvement. Collaborating with marketing, sales, finance, and product teams to build standardized and optimized processes will be essential. Additionally, establishing key performance indicators (KPIs) and reporting mechanisms to track operational efficiency and productivity will be part of your role. You will lead process automation and digital tools adoption initiatives to enhance team output and accuracy. Driving change management by training and mentoring teams on new operational frameworks will be crucial for success. Supporting scaling efforts by building scalable systems and documentation for all core business functions and facilitating cross-departmental communication to ensure alignment on goals, deadlines, and deliverables will also be essential aspects of your role. To qualify for this position, you should have 3-7 years of experience in business operations, process management, or a similar role, preferably within startups or fast-growing companies. A proven track record of setting up processes and systems from scratch in early-stage companies is highly desirable. Strong analytical and problem-solving skills with attention to detail, excellent communication, and interpersonal skills to work effectively across functions are essential. Proficiency with project management and productivity tools such as Asana, Trello, Airtable, and Google Workspace is also required. In return, we offer you the opportunity to build and lead a critical function in a high-growth startup, a collaborative and innovative culture, a competitive salary, hybrid work mode, as well as career growth and learning opportunities. Join us in our journey to drive operational excellence and growth in our organization.,