Operations & Logistics Associate

You will be responsible for the following key areas: Role Overview: - Identify and onboard strategic vendors and partners to support the expansion of product offerings. - Establish and nurture strong relationships with key partners, negotiating favorable terms and long-term agreements. - Monitor vendor performance and compliance, implementing measures to ensure consistent quality, reliability, and alignment with brand standards. Key Responsibilities: - Manage customer orders and coordinate with vendors for timely and accurate dispatch. - Liaise with courier and delivery partners to ensure smooth shipments and resolve delivery-related issues promptly. - Maintain and update Excel-based inventory and order tracking sheets for accurate reporting. - Monitor shipment statuses, track potential delays, and troubleshoot logistics challenges effectively. - Support the onboarding and ongoing management of new logistics and delivery partners. - Collaborate closely with the customer support team to address and resolve order fulfillment concerns. Qualifications Required: - Prior experience in vendor management, partnership development, and logistics coordination. - Strong negotiation skills and the ability to maintain positive relationships with partners. - Proficiency in Excel for inventory and order tracking. - Excellent problem-solving abilities and a proactive approach to logistics challenges. (Note: No additional details about the company were provided in the job description),