Operations Executive

Job Summary:

An Assistant Operations Executive in the Ship Chandelling division is responsible for providing supplies, equipment, and services required by ships while in port. This role involves sourcing, stocking, and delivering a wide range of products, from provisions to technical equipment, to ensure the efficient operation of vessels.

Key Responsibilities:

1.Supply Management:

• Procure and maintain an inventory of essential supplies, including provisions, beverages, technical equipment, and spare parts.
• Ensure all products meet the required standards and specifications of the shipping industry.

2.Customer Service:

• Liaise with ship owners to identify their needs and provide timely solutions.
• Collaborate with the agency operations team to upsell stores and spares for upcoming vessel calls.
• Offer personalized service to ensure customer satisfaction and build long-term relationships.
• Follow up with customers for order confirmation and purchase orders.

3.Order Processing:

• Receive, process, and fulfill orders accurately and efficiently.
• Issue purchase orders to vendors.
• Coordinate with suppliers and logistics providers to ensure timely delivery of goods.
• Verify and process invoices for payment.

4.Inventory Control:

• Monitor stock levels and manage inventory to prevent shortages or overstock situations.
• Conduct regular stock checks and maintain accurate inventory records.

5.Financial Management:

• Prepare quotations, invoices, and manage payments from clients.
• Ensure all transactions are recorded and reported accurately.

submission of final invoice timely manner

6.Compliance and Safety:

• Adhere to all safety regulations and industry standards.
• Ensure all products supplied comply with health, safety, and environmental regulations.

7.Market Research:

• Stay updated with market trends, new products, and competitive pricing.
• Identify potential new products and suppliers to enhance service offerings.
• Propose new products available in the market and identify alternative products with high standards of quality.

Additional Requirements:

Flexibility to work irregular hours, including nights and weekends, as required.