Operations Executive

About Us:

MyFirstStay.com is an online accommodation platform built for students and working professionals to discover verified and affordable rental properties, PGs, hostels, and shared flats across India. We're building a trusted ecosystem that connects tenants with property owners directly — no brokers, no hassle.

Job Role Overview:

We are seeking a skilled, internet-savvy team member to manage all day-to-day portal-related operations. This includes handling property inquiries, contacting new property owners, managing and updating listings, performing basic admin tasks, and assisting in improving the quality and reach of the platform.

Key Responsibilities:

Respond to accommodation inquiries via website, WhatsApp, or email.

Contact property owners via phone, WhatsApp, or email to list their properties.

Add, update, and manage property listings on the portal.

Collect accurate details from owners (rent, amenities, images, rules, location, etc.).

Research and identify new PGs, hostels, and rental options in target cities.

Support customers and owners with onboarding, listing problems, or basic technical questions.

Maintain records of listings, owners, and inquiry follow-ups in Google Sheets, CRM.

Report bugs, errors, or listing issues to the development team.

Occasionally assist with blog posts, social media research, or promotions related to listings.

Ideal Candidate Should Have:

Strong knowledge of internet browsing, online research, and using web tools.

Good written and spoken English (Hindi knowledge is a plus).

Basic understanding of how online portals and listing websites work.

Comfortable using Google Sheets, forms, WhatsApp Web, and email tools.

Self-motivated with a proactive and organised work style.

Prior experience in real estate listings, customer service, data entry, or content moderation is a plus.

Female candidates preferred.

Share your CV at hr@nextbigtechnology.com

Contact: 7357457770

Job Types: Full-time, Permanent

Work Location: In person