Operations Executive-Thane

1 - 5 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an Operations Executive with 1-3 years of experience, your role will involve booking appointments, coordinating with diagnostic centers and tele-doctors through email and calls. You will be responsible for handling escalations and ensuring timely resolution of issues. Additionally, you will manage operational workflows to ensure smooth and efficient processes. Key Responsibilities: - Booking appointments and coordinating with diagnostic centers and tele-doctors via email and calls - Handling escalations and ensuring timely resolution of issues - Managing operational workflows to ensure smooth and efficient processes Qualifications Required: - Any Bachelors degree preferred - Previous experience in customer service, healthcare, or home care settings is a plus - Strong communication and interpersonal skills - Ability to multitask and prioritize effectively in a fast-paced environment - Knowledge of home care services and healthcare resources is a plus - Proficiency in using computer systems, mobile apps, and scheduling software Additional Details: The job location for this position is Thane with a salary of up to 3 LPA.,

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