Operations Director

About this role:

Wells Fargo is seeking a dynamic and experienced Executive Director to lead our Middle Office and FX Operations across India. This is a pivotal leadership role responsible for driving operational excellence, regulatory compliance, and strategic transformation in a complex, high-volume environment. The ideal candidate will bring deep domain expertise, exceptional stakeholder management, and a proven ability to lead in a matrixed global organization.

In this role, you will:

• Manage and develop multiple specialized teams of less experienced managers and professional individual contributors with focus on delivering highly complex tasks and risk services for cross functional stakeholders, internal partners associated with the function or affected by its outcome
• Work with senior management to develop and execute business plans
• Integrate efforts of cross department initiatives with core business objectives
• Identify opportunities and strategies for process improvement and risk control development within the Operations management functional area
• Provide expertise on managing the most highly complex technical and operational processes with cross-group impact
• Lead Operations management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
• Interpret and develop range of policies and procedures relating to Operational management area
• Collaborate with and influence functional team on the operational processes and initiatives
• Provide training and guidance to less experienced staff
• Manage allocation of people and financial resources for Operations
• Develop and guide a culture of talent development to meet business objectives and strategy

• Strategic & Operational Leadership

• Lead and manage Middle Office and FX Operations teams across multiple locations.
• Drive transformation initiatives, automation, and process optimization aligned with global business goals.
• Represent India operations in global forums and senior leadership discussions.

• Middle Office Operations

• Oversee trade lifecycle management across asset classes including Credit, Rates, Commodities, Equities, and CVA/XVA.
• Ensure accurate trade capture, validation, and exception handling to support timely settlement and reporting.
• Manage regulatory and financial risk oversight, including QFC Recordkeeping and Volcker P&L Attribution.

• FX Operations

• Lead FX transaction processing across spot, forward, swap, NDF, and options products.
• Ensure timely execution across multiple intraday market and currency cutoffs.
• Maintain robust controls and compliance with global regulatory standards.

• People & Stakeholder Management

• Lead a high-performing team of 100+ professionals, fostering a culture of accountability and continuous improvement.
• Build strong partnerships with trading desks, sales, technology, and global operations teams.
• Act as a role model for collaboration, integrity, and operational excellence.

Required Qualifications:

• 8+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  4+ years of management or leadership experience

Job Expectations

• Strategic thinking and execution
• Stakeholder engagement and influence
• People development and team leadership
• Operational risk and control management
• Communication and interpersonal excellence

Desired Qualifications & Experience

• Total Experience:8 plus years in financial services or related industries.
• Domain Expertise:At least 8+ years in Middle Office and FX Operations.
• Leadership:8+ years in senior leadership roles managing large, distributed teams..
• Technology Awareness:Familiarity with AI/ML, GenAI platforms, and automation tools (e.g., Alteryx, Excel Macros).
• Matrix Leadership:Demonstrated success in navigating and influencing within a global matrixed organization.

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.