Operations Automation Senior Associate

Job responsibilities

• Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm s standards, controls, and intelligence automation solutions governance
• Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation
• Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
• Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation
• Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation

Required qualifications, capabilities, and skills

• 7+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Intermediate experience using Microsoft Office suite
• Sound knowledge of one or multiple intelligence automation applications and or programming languages
• Experience with consistent collaboration across all levels of the business

Preferred qualifications, capabilities, and skills

• Bachelors or higher degree
• Advanced skills and an understanding of business analysis, design, development, testing, and deployment