Operations Associate

Job Title: Operations Associate

Experience: 0-4 Years (freshers are also welcome)
Location: Gurugram (Work from Office)
Notice Period: Immediate Joiners Preferred

Role Overview

We are seeking a detail-oriented and proactive Operations Associate to support our day-to-day business operations and assist in key project deliverables. The ideal candidate will have strong coordination and communication skills, proficiency in Excel, and the ability to liaise with internal teams, external vendors, and partners to ensure smooth operational workflows.

Key Responsibilities

• Provide operational support across departments, ensuring timely and efficient execution of tasks.
• Must have good experince in handling global IT clients and Vendors.
• Assist senior team members in project tracking and deliverables.
• Support the sales team by preparing quotations, tracking orders, and managing relevant documentation.
• Coordinate with vendors and suppliers for quotations, purchase orders, and agreements.
• Strong documentation skills using various tools .
• Maintain and organize client documentation such as contracts, quotations, purchase/sales records, etc.
• Communicate with vendors and OEMs regarding pricing, timelines, and product/service availability.
• Draft and respond to business correspondence professionally; ensure follow-up on open tasks.
• Manage and maintain financial data including entry, reconciliation, and invoice follow-ups.

Candidate Requirements

• Graduate/Postgraduate in operations or support roles.
• Willing to work in rotational shifts if required.
• Strong verbal and written communication skills.
• Good negotiation and vendor management skills.
• Proficient in Microsoft Excel and general documentation.
• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.

Job Type: Full-time

Pay: ₹250,000.00 - ₹400,000.00 per year

Application Question(s):

• Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
• Expected CTC ?
• In how many days you can join if get shortlisted ?
• What is your detailed present location?
• Have you read the job description and comfortable to work on defined roles ?
• Comfortable to work completely from Gurugram office ?
• Sine this is a operational role , we might need you to work in rotational shift as well , are you ok with it ?
• Total years of experience in Operations / Service delivery management or similar in IT industry ?
• Have you handled the International IT customers in terms of Operations or Service delivery ?
• Please mention the IT technologies you are aware of ?
• Total years of experience you have in customer documentations (Quotations , Sales-Purchase order etc .)?
• Current CTC ? (If applicable)

Work Location: In person