Operations Analyst

You will be joining a dynamic B2B Travel Tech startup that is revolutionizing the way travel agents facilitate exceptional travel experiences globally. At our company, travel agents have the opportunity to seamlessly book flights, hotels, and holidays, in addition to accessing comprehensive end-to-end on-ground travel services. With a remarkable GMV (sales) exceeding INR 1000 crore, we are experiencing rapid growth. Our sustainable growth is underpinned by a robust business model and a commitment to delivering outstanding customer experiences, resulting in internal cashflows that have fueled our development. To further drive innovation and expansion, we have successfully secured funds exceeding USD 5.5 million from prestigious global investors. As part of our team, you can expect: - An attractive remuneration package ranging from 5.4 LPA to 7.5 LPA - Collaborate with a dedicated and youthful team to excel and create a significant impact - Work closely with the founders of the company - Fast-track career progression with swift appraisals and salary increments - Engage with a passionate team that has demonstrated unwavering dedication and unity during challenging times - Assume a role with high levels of ownership in a dynamic and fast-paced environment - Embrace a fantastic work culture devoid of hierarchy and office politics Career Growth Path: - General Manager/Director: 35-50 LPA - Head: 18-35 LPA - Manager: 10-18 LPA - Associate: 5-10 LPA Our founders have excelled in leadership positions at notable internet startups in India: - Ashish: Cofounder, leading technology, with prior roles at Cars24, FabFurnish, and Gaadi - Arun: Cofounder, leading product, with experience at Cars24, TravelTriangle, TripFactory, and an alumnus of IIM Bangalore - Chirag: Cofounder, leading business, with previous roles at Oyo, TravelTriangle, and educational background from IIM Ahmedabad and IIT Roorkee In the role of Operations Analyst at TravClan, you will play a pivotal role in business operations. Responsibilities include managing operations initially for 3-6 months, updating pricing and fulfillment data on our system using Excel/internal tools, identifying and rectifying data/pricing errors, creating compelling content supported by data and customer insights to enhance sales, and generating reports to optimize offerings and enhance the portal experience. Desired Candidate Profile: - Ethical, hardworking, and possess a "passionate about startups" mindset - Disciplined and process-oriented - Previous experience in startups/travel industry preferred - Strong understanding of various business verticals - Willingness to learn and adapt To excel in this role, you must: - Be proficient in working with data/Excel, utilizing functions such as Indexmatch, Multiple match, IF statements, and Pivot Tables - Demonstrate attention to detail and patience to ensure accuracy in pricing and content Additionally, you should be able to: - Interpret and analyze complex business information - Show a proactive attitude and willingness to work diligently This role may not be suitable for individuals who: - Are unwilling to work in operations for an initial period of 3-6 months - Do not enjoy working extensively with Excel/data - Lack strong attention to detail and accuracy - Are not enthusiastic about working on Saturdays (6 days a week) and extended daily working hours of 10-12 hours Additional Details: - Office Location: Connaught Place, Delhi - Work Timings: 9:30 AM until work completion, acknowledging the startup environment that demands dedication and effort - Company culture emphasizes fast-paced growth and exciting responsibilities - ESOPs: 30% of team members hold ESOPs - Promotions: 40% of team members are promoted within 2 years - Top performers receive aggressive hikes, with median hikes averaging around 25%,