Operation Manager

• Monitor and manage delivery schedules of multiple data sets and/or processes integral to Ad Intel UK deliveries.

• Contribute to the strategic direction of Ad Intel operations; support business goals & objectives.

• Manage capacity planning and oversight of workload for production teams.

• Ensure Ad Intel data meets established thresholds for quality and delivery; responsible for schedule, control, and management of workflow in a production environment.

• Coach and mentor direct reports, including team leads.

• Cultivate and build a high-performing team.

• Recommend personnel actions including hiring, termination, promotion, and merit increases.

• Identify process areas to support continuous improvement; work with all relevant stakeholders (technology, operations, product leadership) to align on plan and impacts.

• Recommend enhancements, and changes to software and applications to make processes more efficient and minimize data quality risks.

• Liaise with other production teams as needed to ensure that deliveries are met.

Recommend guideline/process reviews based on analysis of data inputs and research reports.Qualifications

• 10+ Years experience in Operation.
• Must excel at demonstration of Nielsen core values: Inclusion, Courage, and Growth.

• Must be able to work independently and be accountable for decisions.

• Must be able to drive teams and individuals to meet expected benchmarks for quality and output.

• Must possess strong communication, interpersonal and influencing skills.

• Must be able to prioritize tasks and projects.

• Must have strong coaching and mentoring skills.

• Must have creative thinking and problem-solving skills.

• Must be analytical and detail-oriented.

• Must have strong organizational skills.

• Must respond well to feedback, and be comfortable delivering feedback to associates and teams.