Operation Executive

Role Overview: As a Key Account Executive - Operations, your main responsibility will be to manage and coordinate interactions between vendors and clients. You will need to ensure that all operational activities are conducted following standard operating procedures (SOPs) while also overseeing the quality and timeliness of deliverables. Building and maintaining strong working relationships with stakeholders will be crucial for success in this role. Key Responsibilities: - Act as the primary point of contact for both vendors and clients. - Ensure smooth communication and coordination between internal teams and external partners. - Monitor and oversee day-to-day operational tasks, ensuring adherence to SOPs. - Track and report progress on key accounts to ensure client satisfaction. - Utilize Excel to maintain records, analyse data, and create simple reports. - Regularly follow up on deliverables and escalate issues as necessary. - Maintain professional and effective communication with stakeholders. - Handle basic documentation and maintain operational files. Qualifications Required: - Decent communication skills. - Good knowledge of Excel including data entry, formulas, and formatting. - Must have a laptop and be comfortable using it for daily tasks. - Ability to multitask and manage time effectively. - Open to working nights and longer hours. - Previous experience in operations or client/vendor coordination is a plus. (Note: No additional details of the company were provided in the job description),