38 Openvpn Jobs

As a Senior Development Engineer at our fast-growing SASE Core Network Group R&D Centre in Bangalore, India, you will play a key role in building and developing a next-generation SASE solution. Your work will involve diving into the realms of microservices, distributed systems, networking, and scalable software design, where you will have the opportunity to leave a lasting impact on cutting-edge developments that affect millions of users and organizations. We seek a proactive and innovative engineer who is a fast learner and ready to revolutionize the industry alongside our team. At Check Point, a prominent player in the network security sector, we are dedicated to providing the leading SASE platform in the market. Our unique approach, which merges cloud and on-device protection, is reshaping how businesses connect in the cloud and remote work era. Key Responsibilities: - Writing scalable, robust, testable, efficient, and easily maintainable code and services that form a part of our Core Network as a Service components - Developing advanced services for cloud network solutions - Maintaining high-performing, scalable, and testable code - Participating in peer reviews and collaborative programming - Collaborating with a diverse multicultural team in an agile environment Qualifications: - BE/ME in CS/CE or a related field, with a minimum of 10+ years of software development experience - Proficiency in C++, C, GO programming, and debugging - Experience in Unix/Linux systems with expertise in user-space processes, kernel, socket programming, and inter-process communication - Essential knowledge of networking concepts such as TCP/IP, IPsec, WireGuard, mTLS, OpenVPN, routing protocols like OSPF, BGP, and tunnelling - Experience in next-gen firewalls, UTMs, or IDS/IPS - Strong verbal and written communication skills, ensuring transparent and consistent communication with the team and co-workers - Ability for innovative and out-of-the-box thinking to nurture original ideas - Experience in architecture and design of distributed services/microservices/scalable solutions is highly advantageous - Exposure to a cloud environment is beneficial, including tools like Kafka, Kubernetes, DigitalOcean, HashiCorp's Vault, Nomad, Consul, among others - Familiarity with NoSQL databases is an added advantage - A DevOps mentality is a significant plus for this role,

We are looking for an experienced React Native Developer with a proven track record of building high-quality mobile applications. The ideal candidate will have extensive experience in developing and integrating crypto wallet functionalities within mobile apps. This role offers an opportunity to work on cutting-edge blockchain projects in a dynamic, fast-paced environment. Key Responsibilities Mobile Application Development: Design, develop, and maintain cross-platform mobile applications using React Native. Ensure responsive, high-performing, and user-friendly interfaces. VPN Integration: Implement and integrate VPN functionalities such as secure tunnel creation, protocol handling (e.g., OpenVPN, WireGuard), server switching, and user authentication. Work with VPN libraries and APIs to facilitate encrypted connections, traffic routing, and seamless user experience across platforms. Collaboration & Communication: Collaborate with product managers, designers, and backend developers to understand and implement requirements. Participate in code reviews and ensure code quality and standards are met. Performance Optimization: Optimize applications for maximum performance across a variety of devices and platforms. Troubleshoot and resolve issues, including app crashes and bugs. Qualifications Technical Skills: 3+ years of experience in React Native development. Strong proficiency in JavaScript, TypeScript, and mobile UI/UX development. Experience with Redux, Context API, or similar state management libraries. Hands-on experience in integrating crypto wallets or blockchain-based functionalities into mobile apps. Familiarity with blockchain technologies, including Ethereum, Bitcoin, or others. Knowledge of RESTful APIs, Web3.js, Ethers.js, or similar blockchain libraries. Proficiency in using tools like Expo, Firebase, or other mobile development frameworks. Soft Skills: Strong problem-solving and analytical skills. Excellent verbal and written communication skills. Ability to work both independently and as part of a team. Commitment to staying up-to-date with the latest technologies and trends in blockchain and mobile app development. Preferred Qualifications Prior experience in developing DeFi or VPN apps. Familiarity with Agile methodologies and tools such as Jira, Trello, or Asana. Knowledge of security best practices for blockchain applications. Experience with testing libraries like Jest, Mocha, or Detox. Contributions to open-source blockchain or mobile app projects. Benefits Competitive salary and performance bonuses. Flexible working hours and remote work options. Opportunity to work on innovative blockchain projects. Continuous learning and professional development. Collaborative and inclusive team culture.

Cloud Platform: Amazon Web Services (AWS) – The backbone providing robust, scalable, and secure infrastructure. Ingestion Layer (Data Ingestion Frameworks): o Apache Nifi: For efficient, real-time data routing, transformation, and mediation from diverse sources. o Data Virtuality: Facilitates complex ETL and data virtualization, creating a unified view of disparate data. Data Frameworks (Data Processing & Microservices): o Rules Engine & Eductor (In-house Tools - Scala, Python): Our proprietary microservices for specialized data handling and business logic automation. o Kafka: Our high-throughput, fault-tolerant backbone for real-time data streaming and event processing. Analytics Layer (Analytics Services & Compute): o Altair: For powerful data visualization and interactive analytics. o Apache Zeppelin: Our interactive notebook for collaborative data exploration and analysis. o Apache Spark: Our unified analytics engine for large-scale data processing and machine learning workloads. Data Presentation Layer (Client-facing & APIs): o Client Services (React, TypeScript): For dynamic, responsive, and type-safe user interfaces. o Client APIs (Node.js, Nest.js): For high-performance, scalable backend services. Access Layer: o API Gateway (Amazon API Gateway): Manages all external API access, ensuring security, throttling, and routing. o AWS VPN (Clients, Site-to-Site, OpenVPN): Secure network connectivity. o Endpoints & Service Access (S3, Lambda): Controlled access to core AWS services. o DaaS (Data-as-a-Service - Dremio, Data Virtuality, PowerBI): Empowering self-service data access and insights. Security Layer: o Firewall (AWS WAF): Protects web applications from common exploits. o IdM, IAM (Keycloak, AWS Cognito): Robust identity and access management. o Security Groups & Policy (AWS): Network-level security and granular access control. o ACLs (Access Control Lists - AWS): Fine-grained control over network traffic. o VPCs (Virtual Private Clouds - AWS): Isolated and secure network environments. Data Layer (Databases & Storage): o OpenSearch Services: For powerful search, analytics, and operational data visualization. o Data Warehouse – AWS Redshift: Our primary analytical data store. o Databases (PostgreSQL, MySQL, OpenSearch): Robust relational and search-optimized databases. o Storage (S3 Object Storage, EBS, EFS): Highly scalable, durable, and cost-effective storage solutions. Compute & Orchestration: o EKS (Amazon Elastic Kubernetes Services): Manages our containerized applications, providing high availability and scalability for microservices. Job Types: Full-time, Contractual / Temporary Contract length: 6 months Pay: ₹50,000.00 - ₹60,000.00 per month Schedule: Monday to Friday Weekend availability Work Location: Remote

Role Description: As a Senior DataCom (Networking , L2-L3, L4-L7 Protocols) Specialist at Incedo, you will be responsible for designing and implementing networking solutions for clients. You should have a strong understanding of L2-L3 and L4-L7 protocols and be able to work with network tools such as Wireshark, IXIA, Spirent, etc. Roles & Responsibilities: Design and develop networking solutions using DataCom protocols, including Layer 2, Layer 3, and Layer 4-7. Collaborate with stakeholders to gather and analyze requirements and design solutions that meet business needs. Configure and deploy networking solutions, and troubleshoot technical issues as needed. Develop and maintain documentation, including user guides and training materials. Technical Skills DataCom (Networking, L2-L3 Protocols) Very good understanding of embedded product SW Architecture and Design life cycle Strong in C programming, Linux internals, IPC, Shell / Bash Scripting Very good programming and data structures skills Understanding of Linux based board bring-up, driver development, Linux kernel Good to have knowledge of Dockers and virtualization Understanding of PKI infrastructure and secure code development (SSL, secure boot) Experience on networking protocols: DHCP, VLAN, NAT, NTP, ACL, IPSEC, OpenVPN Management Interfaces such as SNMP, Web, Rest Based Interfaces etc. Hands on experience on Embedded and Networking Products Router, Switches, Gateways. Expertise in code engineering tool like static automated unit testing, code analysis, code coverage and automated build and deployment using DevOps. Nice-to-have skills Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

JD for Linux Administration- We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- System Deployment & Configuration Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). Authentication & Directory Services Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. Database Administration Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). Develop backup, restore, and fail-over procedures to ensure data integrity. Networking & Security Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). Monitoring & Troubleshooting Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). Respond to and resolve incidents; perform root-cause analysis and document findings. Scripting & Automation Develop shell and Python scripts to automate routine maintenance and reporting tasks. Documentation & Collaboration Maintain up-to-date runbooks, system diagrams, and SOPs. Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/ Kindly confirm the availability. In case any queries and concerns feel free to write back to us. Regards, Mansi Hada HR Executive IBEM Solutions LLP M: +91- 9352449814 Address- G-18, Noida sector 63, 201301 www.b2bstreets.com | www.ibem.co.in |

Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

JD for Linux Administration- · We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- · System Deployment & Configuration o Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). o Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). · Authentication & Directory Services o Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. o Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. · Database Administration o Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). o Develop backup, restore, and fail-over procedures to ensure data integrity. · Networking & Security o Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). o Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). · Monitoring & Troubleshooting o Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). o Respond to and resolve incidents; perform root-cause analysis and document findings. · Scripting & Automation o Develop shell and Python scripts to automate routine maintenance and reporting tasks. · Documentation & Collaboration o Maintain up-to-date runbooks, system diagrams, and SOPs. o Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/

JD for Linux Administration- · We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- · System Deployment & Configuration o Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). o Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). · Authentication & Directory Services o Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. o Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. · Database Administration o Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). o Develop backup, restore, and fail-over procedures to ensure data integrity. · Networking & Security o Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). o Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). · Monitoring & Troubleshooting o Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). o Respond to and resolve incidents; perform root-cause analysis and document findings. · Scripting & Automation o Develop shell and Python scripts to automate routine maintenance and reporting tasks. · Documentation & Collaboration o Maintain up-to-date runbooks, system diagrams, and SOPs. o Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/ Kindly confirm the availability. In case any queries and concerns feel free to write back to us.

Job Summary: We are looking for a skilled Networking Engineer who has hands-on experience with network configuration, maintenance, and troubleshooting, along with strong expertise in managing Linux-based servers and systems. The ideal candidate will be responsible for maintaining the health, performance, and security of our network and Linux infrastructure. Key Responsibilities: Design, configure, and manage LAN, WAN, VPN, and firewall infrastructure. Monitor network performance and troubleshoot network and connectivity issues. Set up and manage Linux-based servers (e.g., Ubuntu, CentOS, RHEL). Handle IP addressing, subnetting, routing protocols, and VLANs. Perform system updates, patching, and security hardening of Linux systems. Configure and manage switches, routers, firewalls (e.g., Cisco, Juniper, MikroTik, FortiGate). Implement and monitor network security tools, intrusion detection systems (IDS), and firewalls. Automate tasks using shell scripts or Python for routine maintenance. Maintain documentation of network configurations and infrastructure changes. Provide on-call support for critical network or server issues. Requirements: Bachelor’s degree in Computer Science, IT, or a related field. 2+ years of proven experience as a Networking Engineer or Systems Administrator. Proficiency with Linux server administration (Ubuntu, CentOS, etc.). Strong understanding of TCP/IP, DNS, DHCP, NAT, VLANs, and routing protocols (OSPF, BGP). Experience with network hardware: switches, routers, firewalls, load balancers. Familiarity with monitoring tools (e.g., Nagios, Zabbix, Prometheus). Knowledge of cloud networking (AWS, Azure, GCP) is a plus. Excellent problem-solving and troubleshooting skills. Certifications such as CCNA/CCNP, RHCE, or CompTIA Network+ are a plus. Nice to Have: Experience with Ansible, Docker, Kubernetes, or other DevOps tools. Exposure to VPN technologies (OpenVPN, IPSec, WireGuard). Knowledge of ITIL practices and ticketing systems. Job Type: Full-time Pay: ₹11,662.73 - ₹40,326.23 per month Work Location: In person Speak with the employer +91 7990626431

JD for Linux Administration- · We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- · System Deployment & Configuration o Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). o Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). · Authentication & Directory Services o Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. o Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. · Database Administration o Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). o Develop backup, restore, and fail-over procedures to ensure data integrity. · Networking & Security o Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). o Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). · Monitoring & Troubleshooting o Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). o Respond to and resolve incidents; perform root-cause analysis and document findings. · Scripting & Automation o Develop shell and Python scripts to automate routine maintenance and reporting tasks. · Documentation & Collaboration o Maintain up-to-date runbooks, system diagrams, and SOPs. o Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/

POSITION DETAILS Working Hours: 6:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Technical Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: ● Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily remote support tickets. ● Oversee the day-to-day field call center support operations, supervising a team responsible for support and quality of solves for field technicians. ● Demonstrate a consistent commitment to customer experience through effective ticket resolution. ● Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. ● Orchestrate daily effective staffing can queue/call management. ● Predict and proactively anticipate customer needs. ● Work with internal teams to ensure complex and/or escalated issues are resolved. ● Proactively seek out customer feedback and insights, providing recommendations to the leadership team. ● Build productive relationships built on trust, patience, and results with internal staff & customers. ● Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. ● Seek to overcome challenges and accept failure as an opportunity for improvement. ● Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. ● Coordinates and schedules large-scale software and hardware releases. ● Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership ● Set a clear team schedule, goals, and expectations. ● Manage timesheets, time-off requests, and capacity of the team. ● Delegate tasks and set deadlines. ● Conduct One-On-Ones ● Utilize our ticketing platform to manage team performance and report on metrics. ● Perform regular ticket audits to recognize success and identify opportunities for improvement. ● Participate in the interview process to vet qualified team members. ● Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. ● Listen to team members’ feedback and resolve issues or conflicts in a timely manner. ● Ability to make critical decisions while following company procedures. ● Ability to accept responsibility and account for own actions. ● Display original thinking and creativity. ● Develop innovative approaches and ideas and generate suggestions for improving work. ● Review outcomes to promote successful behaviors and provide feedback opportunities for growth. ● Identify team member development needs and coach accordingly. ● Provide new hire training and participate in 90 Day Introductory Evaluations. ● Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: ● Remote desktop support ● Desktop applications ● Enterprise level network architecture ● Complex LAN/WAN environments ● VPN technologies (L2TP, IPsec, OpenVPN, etc.) ● Network security (Cisco, SonicWall, Cradlepoint, etc.) ● Virtualization technologies (VMWare, Hyper-V, etc.) ● Various operating systems (Linux, MacOS, Windows) ● Security protocols (HTTPS, TLS/SSL, AES, etc.) ● Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) ● Networking and configurations (Switching, routing, firewalls, etc.) ● Web technologies (XML, HTML, CSS) ● Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) ● Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: ● 8+ years’ experience in a technical support, helpdesk, or network support management. ● 3+ years’ working for a technology service provider, security vendor, or similar business. ● 2+ years’ experience managing staff of more than 50 people. ● Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. ● Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. 🔗 About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility.

Installation & Configuration : Install Linux OS (RedHat, CentOS, Ubuntu, Debian) Configure networking, disk partitions, and security settings User & Permission Management : Create/manage user accounts and groups Set file and directory permissions (chmod, chown, ACLs) Service Management : Start/stop services (systemd or init.d) Configure web servers (Apache, Nginx), database (MySQL, PostgreSQL), etc. Package Management : Use yum, apt, zypper or other tools to install/update software Monitoring & Logs : Monitor server performance using top, htop, iotop, netstat Review logs: /var/log/, journalctl Backup & Recovery : Automate backups (rsync, cron, tar) Use tools like Bacula, Timeshift, or snapshots (LVM/ZFS) Security Hardening : Implement SSH key authentication, disable root login * Firewall Administration Device Management : Manage firewalls like Sophos, FortiGate, Rule Configuration : Define inbound/outbound rules (port, protocol, source/destination IP) NAT and Port Forwarding setup VPN Management : Setup site-to-site or client VPNs (IPSec, OpenVPN, L2TP, SSL VPN) Logging & Alerts : Monitor logs for intrusion attempts Configure email alerts or SIEM integration High Availability & Failover : Configure HA setup for firewalls (active/passive mode) Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: total work: 3 years (Preferred)

🌐 Freelance Opportunity: Cloud Infrastructure Architect (Hourly) 📍 Location: Remote 💼 Type: Freelance / Contract (Hourly basis) 🕒 Start: Immediate | Est. Hours/Week: Flexible 💰 Rate: Competitive (based on experience) Project Overview We’re looking for a Cloud Infrastructure Architect to help us design and implement a secure, high-availability cloud network from scratch. You will lead the architecture and deployment of: 🔄 Redundant MSSQL Server (Failover Cluster or Always On Availability Group) 🔐 Secure RDP Access (via VPN or Gateway) 🌍 Scalable Web Server Setup with SSL and Load Balancer 💻 User interface experience similar to Citrix (Remote Desktop) What You’ll Do ✅ Design the full network layout (subnets, VPC/VNet, firewalls) ✅ Deploy MSSQL with redundancy (managed or self-hosted) ✅ Set up VPN-secured or gateway-based RDP access with MFA ✅ Configure NGINX/Apache/IIS-based web servers with HTTPS ✅ Integrate cloud services for monitoring, logging, and DDoS protection ✅ Deliver a clean, documented architecture diagram and deployment guide ✅ (Bonus) Use Terraform or scripts for reproducible provisioning Tech Stack & Tools AWS / Azure / GCP (we’re flexible) MSSQL Server Windows Server (RDP Gateway or Virtual Desktop) NGINX / Apache / IIS VPNs (WireGuard / OpenVPN) or Azure Bastion Let’s Encrypt / TLS IAM, MFA, Cloud Monitoring (CloudWatch / Azure Monitor) Ideal Candidate ✅ 5+ years in cloud architecture ✅ Proven experience with RDP server setups and MSSQL redundancy ✅ Strong security-first mindset (IAM, firewall rules, VPNs, MFA) ✅ Can communicate clearly and deliver fast ✅ Available for hourly work on a part-time or flexible basis Deliverables ✅ Detailed network architecture diagram ✅ Deployment plan with high availability + backups ✅ VPN or secure access design for RDP ✅ Setup of web server with SSL and reverse proxy ✅ Consultation for best practices and cost optimization 📩 Interested? Message us directly on LinkedIn or email your profile to contact@invitostaffingsolutions.com with: Your hourly rate Availability Relevant past experience / portfolio

We are looking for a skilled and motivated Software Engineer with hands-on experience in router firmware development, particularly with OpenWRT or similar Linux-based networking platforms. You will be responsible for designing, developing, and maintaining firmware for embedded networking devices, ensuring performance, security, and reliability. Responsibilities Design, develop, and maintain custom firmware based on OpenWRT for embedded networking devices (e. g., routers, access points). Customize and optimize Linux networking stack, kernel modules, and hardware drivers. Integrate third-party services, SDKs, and packages into OpenWRT-based systems. Work closely with hardware and QA teams for board bring-up, debugging, and system validation. Monitor and improve system performance, memory usage, and boot times. Contribute to security hardening of firmware (firewall rules, secure boot, patching, etc. ). Develop CI/CD pipelines and automated testing for firmware builds and deployments. Write clear documentation for firmware configurations, system architecture, and release notes. Requirements Strong experience in developing for OpenWRT, LEDE, or custom Linux-based router firmware. Proficient in C, Shell scripting, and familiarity with Makefiles and build systems (Buildroot, Yocto, etc. ). Experience working with Linux kernel, device trees, and kernel modules. Solid understanding of networking protocols (TCP/IP, VLAN, DHCP, DNS, NAT, firewall, etc. ). Familiarity with UCI configuration system, LuCI web interface, and system logs. Experience in cross-compilation toolchains and hardware debugging (JTAG, serial console, etc. ). Knowledge of wireless networking standards (802.11a/b/g/n/ac/ax), WiFi chipsets, and drivers (Atheros, Broadcom, MediaTek, etc. ). Problem-solving mindset with a strong attention to detail. Ability to work independently and collaboratively in a fast-paced environment. Good communication skills and the ability to document technical concepts clearly. Experience with security protocols (IPSec, OpenVPN, WireGuard, WPA3). Experience with cloud integration (MQTT, TR-069 or IoT platforms). Familiarity with hardware design concepts (PCB, SoC integration). Contributions to OpenWRT or other open-source networking projects. Bachelor's or Master's degree in Computer Science, Electronics, Communications, or related field. This job was posted by Shubhankar Tomar from Wiom.

1 / 2 Job Description: Senior Linux Systems & Network Engineer Job Summary: We are looking for a highly skilled Linux Systems & Network Engineer with expertise in core Linux internals, kernel-level programming, and deep networking integration with Linux. The ideal candidate should be proficient in system programming, shell scripting, and PHP, with the ability to optimize, secure, and integrate Linux-based environments seamlessly. Key Responsibilities: · Linux Kernel & System Development o Customize and optimize the Linux kernel for performance and security. o Debug and troubleshoot kernel modules, drivers, and system-level issues. o Work on low-level system calls, memory management, and process scheduling. · Networking & Integration o Configure, manage, and troubleshoot core networking protocols (TCP/IP, UDP, ICMP, etc.). o Implement firewall rules, VPNs, and network security policies in Linux environments. o Develop network-related applications and optimize performance using Linux networking stack. · Programming & Automation o Write and maintain efficient Shell scripts and automation tools for system management. o Develop and maintain web-based applications using PHP for system administration and reporting. o Debug and optimize code for system-level and network applications. · Security & System Hardening o Implement SELinux/AppArmor, IPtables/NFTables, and other security controls. o Identify and mitigate system vulnerabilities at the kernel and network level. · Integration & Customization o Develop custom Linux distributions or modify existing distributions for specific use cases. 2 / 2 o Integrate third-party hardware/software with Linux-based systems. o Optimize Linux for embedded and server environments. Required Skills & Qualifications: · Strong knowledge of Linux internals, kernel development, and system programming. · Expertise in networking protocols, firewall configurations, and security policies. · Advanced skills in Shell scripting, PHP, and system-level programming (C, Python preferred). · Experience with iptables, nftables, OpenVPN, WireGuard, DNS, DHCP, and routing protocols. · Hands-on experience with Linux performance tuning, debugging tools (strace, gdb, perf). · Knowledge of virtualization, containers (Docker, LXC), and orchestration tools. Preferred Skillset: · Contributions to open-source Linux projects or kernel modules. · Experience with DevOps, CI/CD, and cloud-based Linux environments. · Knowledge of embedded Linux or real-time Linux (RTLinux, PREEMPT-RT).

Job Title: DevOps Engineer Experience: Minimum 4 years Salary: As per company norms Shift: 10 AM to 7 PM (Monday to Friday) – Saturdays are flexible Location: Magnum Galaxy Tower-1, Sector-58, Gurgaon - 122011 Job Responsibilities and Required Skills Manage and configure physical, dedicated, VPS, or VDS servers (e.g., DigitalOcean, Bluehost, Hostinger). Install and configure LAMP stack (Linux, Apache, MySQL, PHP). Perform server performance tuning and optimization. Set up and manage GitLab with Jenkins for CI/CD pipelines. Configure load balancers for efficient traffic distribution. Handle database setup and replication (e.g., MySQL, PostgreSQL). Manage site management platforms (e.g., cPanel, CWP, Webmin). Implement server security measures and continuous data protection. Automate server tasks using tools like Ansible, Puppet, or Bash scripting. Configure monitoring systems (e.g., Nagios, Zabbix, Prometheus). Manage network settings, including Squid, OpenVPN, and proxy configurations. Set up and manage server firewalls (e.g., iptables, UFW). Install and configure applications like WordPress, Laravel, and Magento. Demonstrate expertise in server setup, maintenance, and troubleshooting. Knowledge of containerization tools like Docker for application deployment. Familiarity with backup and disaster recovery solutions. Experience with log management and analysis tools (e.g., ELK Stack, Splunk). Requirements 4+ years of experience with physical/dedicated/VPS server environments. Strong knowledge of Linux-based systems and server management tools. Proficiency in automation, monitoring, and security best practices. Ability to work independently and collaboratively to ensure reliable server operations. Eligible candidates can send updated resumes to hr@cosmoindia.in or via WhatsApp 9953692702.

Dear Candidate, We are hiring a Nim Developer to build fast, lightweight applications with a focus on speed, safety, and expressiveness. Nim is ideal for those who want low-level control with high-level readability. Key Responsibilities: Develop performant applications using Nim . Write cross-platform code with minimal overhead. Use Nims metaprogramming features for code generation and macros. Work on CLI tools, game engines, or embedded systems. Contribute to open-source or internal libraries. Required Skills & Qualifications: Strong in Nim or interested in statically typed systems languages Experience with memory management, concurrency, or compilers Familiarity with C/C++ or Rust Bonus: Contributions to Nim community projects or package ecosystem Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Who We Are: OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry. Join OpenBet to take your career to the next level and be part of a global innovative team shaping the future of betting entertainment for millions worldwide. Essential Job Functions: Responsible to maintain all aspects of the organisation's global network systems including software, hardware and respective provider services. Interact with users as a third level of escalation to the Corporate IT Support Provide remote troubleshooting and fault finding when issues occur Design and implement network solutions that meet the organization's needs. This includes the layout of network infrastructure, installation and configuration of network devices, and implementation of network services (LAN/WAN, wireless, and telecommunications). Monitor and maintain network performance, ensuring that the network is running smoothly and efficiently. This includes troubleshooting and resolving network issues, performing regular updates and maintenance, and optimizing network performance. Implement and maintain network security measures to protect the organization's data and systems. This includes configuring firewalls, managing access controls, and monitoring for security breaches. Work closely with other IT professionals, including network architects, system administrators, and IT support staff, to ensure the smooth operation of the network. This includes coordinating with vendors and service providers for equipment procurement and technical support. Manage network-related projects, including planning, execution, and delivery. This includes setting project timelines, managing resources, and ensuring that projects are completed on time and within budget. Ensure that the network infrastructure complies with industry standards and regulations. This includes staying up-to-date with the latest developments in networking technology and best practices. Work with IT Management to assess the organisation's current and future network needs. Provide input on ways to improve the stability, security, efficiency, and scalability of the environment. Develop and maintain detailed documentation of network configurations, procedures, and changes. This includes creating and updating network diagrams, configuration files, and user manuals. Prepare and communicate regular reports on work-related activities, within IT team and across departments as needed. Provide training and support to users and IT staff on network-related issues. This includes conducting training sessions, creating user guides, and providing technical support as needed. On Call / Stand By duties All other duties as assigned. Education / Required Experience: Undergraduate degree in Computer Science, Systems Engineering or similar relevant degree. Minimum 4 years of experience in network design, implementation, and maintenance in a large-scale environment. This includes hands-on experience with network hardware and software, such as routers, switches, firewalls, and network management tools. Experience in IT projects related to large company acquisitions/mergers would be desirable. Professional Certifications (Beneficial) CCNA required - CCNP desirable Other certifications in technology fields will be considered a plus Strong technical skills in networking protocols, such as TCP/IP, DNS, DHCP, and VPN. Proficiency in network security practices, including firewall configuration, intrusion detection, and encryption, is also required. Strong experience configuring and troubleshooting with OSPF, EIGRP & BGP Routing Protocols managing redistribution and filtering in overlapping large enterprise IPv4 networks. Solid understanding of IP subnetting, VLANs, FHRP and STP concepts Strong experience with Cisco and Fortinet Networking equipment in an enterprise environment, including Cisco ASA/Firepower, FortiGate Firewalls Solid understanding of QoS Design and Implementation Network Security including Next Generation Firewalling, Web Application Firewalling, IDS/IPS, etc. Experience with Cloud providers e.g. Azure/AWS Experience and knowledge of Multi Region & Multi-Tenant Topologies In depth knowledge of VPN technologies IKEv1, IKEv2, IPsec, GRE, SSL and DMVPN and remote access technologies such as OpenVPN, FortiClient and Cisco AnyConnect Experience configuring and supporting Cisco Wireless Network Platforms (Cisco WLC & Meraki) Experience with systems and networks observability/monitoring tools such as Nagios, Zabbix and Grafana DNS, DHCP, NTP, RADIUS and IPAM deployment and administration Deep understanding of Video Conferencing Architectures and Codec’s; Experience on CISCO VC will be considered a plus Understanding of TDM and IP Trunk side phone system technologies – PRI’s, SIP Trunks, etc. Deep understanding of IP Telephony Systems / Technology and integration with networks Excellent problem-solving skills, with the ability to troubleshoot and resolve complex network issues. This includes the ability to analyse network traffic, diagnose problems, and implement effective solutions. Strong project management skills, with the ability to manage multiple projects simultaneously. This includes the ability to plan, execute, and deliver projects on time and within budget. Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. This includes the ability to create clear and concise documentation and user guides. Ability to work effectively as part of a team, with a collaborative and cooperative approach to problem-solving. This includes the ability to work with other IT professionals, vendors, and service providers. Focus on delivery and high tolerance in working under pressure Must be willing and able to travel, work after hours and weekends when required. At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We're committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn't just celebrated—it's celebrated.

We are looking for a highly skilled Linux Systems & Network Engineer with expertise in core Linux internals , kernel-level programming , and deep networking integration with Linux. The ideal candidate should be proficient in system programming, shell scripting, and PHP , with the ability to optimize, secure, and integrate Linux-based environments seamlessly. Key Responsibilities: · Linux Kernel & System Development o Customize and optimize the Linux kernel for performance and security. o Debug and troubleshoot kernel modules, drivers, and system-level issues. o Work on low-level system calls , memory management, and process scheduling. · Networking & Integration o Configure, manage, and troubleshoot core networking protocols (TCP/IP, UDP, ICMP, etc.). o Implement firewall rules , VPNs, and network security policies in Linux environments. o Develop network-related applications and optimize performance using Linux networking stack. · Programming & Automation o Write and maintain efficient Shell scripts and automation tools for system management. o Develop and maintain web-based applications using PHP for system administration and reporting. o Debug and optimize code for system-level and network applications. · Security & System Hardening o Implement SELinux/AppArmor , IPtables/NFTables, and other security controls. o Identify and mitigate system vulnerabilities at the kernel and network level. · Integration & Customization o Develop custom Linux distributions or modify existing distributions for specific use cases. o Integrate third-party hardware/software with Linux-based systems. o Optimize Linux for embedded and server environments. Required Skills & Qualifications: · Strong knowledge of Linux internals, kernel development, and system programming . · Expertise in networking protocols, firewall configurations, and security policies . · Advanced skills in Shell scripting, PHP , and system-level programming (C, Python preferred). · Experience with iptables, nftables, OpenVPN, WireGuard, DNS, DHCP, and routing protocols . · Hands-on experience with Linux performance tuning, debugging tools (strace, gdb, perf) . · Knowledge of virtualization, containers (Docker, LXC), and orchestration tools . Preferred Skillset: · Contributions to open-source Linux projects or kernel modules . · Experience with DevOps, CI/CD, and cloud-based Linux environments . · Knowledge of embedded Linux or real-time Linux (RTLinux, PREEMPT-RT) .

Job Title: DevOps Engineer Experience: Minimum 4 years Salary: upto 38000/- per month Shift: 10 AM to 7 PM (Monday to Friday) Location: Magnum Galaxy Tower-1, Sector-58, Gurgaon - 122011 Job Responsibilities and Required Skills Manage and configure physical, dedicated, VPS, or VDS servers (e.g., DigitalOcean, Bluehost, Hostinger). Install and configure LAMP stack (Linux, Apache, MySQL, PHP). Perform server performance tuning and optimization. Set up and manage GitLab with Jenkins for CI/CD pipelines. Configure load balancers for efficient traffic distribution. Handle database setup and replication (e.g., MySQL, PostgreSQL). Manage site management platforms (e.g., cPanel, CWP, Webmin). Implement server security measures and continuous data protection. Automate server tasks using tools like Ansible, Puppet, or Bash scripting. Configure monitoring systems (e.g., Nagios, Zabbix, Prometheus). Manage network settings, including Squid, OpenVPN, and proxy configurations. Set up and manage server firewalls (e.g., iptables, UFW). Install and configure applications like WordPress, Laravel, and Magento. Demonstrate expertise in server setup, maintenance, and troubleshooting. Knowledge of containerization tools like Docker for application deployment. Familiarity with backup and disaster recovery solutions. Experience with log management and analysis tools (e.g., ELK Stack, Splunk). Requirements 4+ years of experience with physical/dedicated/VPS server environments. Strong knowledge of Linux-based systems and server management tools. Proficiency in automation, monitoring, and security best practices. Ability to work independently and collaboratively to ensure reliable server operations. Eligible candidates can send updated resumes to hr@cosmoindia.in or via WhatsApp 9953690702 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you available for interview in person? Education: Bachelor's (Required) Experience: DevOps: 4 years (Required) GitLab: 4 years (Required) Jenkins: 4 years (Required) LAMP stack: 4 years (Required) VPS or VDS servers: 4 years (Required) Physical servers: 4 years (Required) Dedicated servers: 4 years (Required) Linux: 4 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9953692702 Expected Start Date: 01/07/2025

Job Title: DevOps Engineer Experience: Minimum 4 years Salary: upto 38000/- per month Shift: 10 AM to 7 PM (Monday to Friday) Location: Magnum Galaxy Tower-1, Sector-58, Gurgaon - 122011 Job Responsibilities and Required Skills Manage and configure physical, dedicated, VPS, or VDS servers (e.g., DigitalOcean, Bluehost, Hostinger). Install and configure LAMP stack (Linux, Apache, MySQL, PHP). Perform server performance tuning and optimization. Set up and manage GitLab with Jenkins for CI/CD pipelines. Configure load balancers for efficient traffic distribution. Handle database setup and replication (e.g., MySQL, PostgreSQL). Manage site management platforms (e.g., cPanel, CWP, Webmin). Implement server security measures and continuous data protection. Automate server tasks using tools like Ansible, Puppet, or Bash scripting. Configure monitoring systems (e.g., Nagios, Zabbix, Prometheus). Manage network settings, including Squid, OpenVPN, and proxy configurations. Set up and manage server firewalls (e.g., iptables, UFW). Install and configure applications like WordPress, Laravel, and Magento. Demonstrate expertise in server setup, maintenance, and troubleshooting. Knowledge of containerization tools like Docker for application deployment. Familiarity with backup and disaster recovery solutions. Experience with log management and analysis tools (e.g., ELK Stack, Splunk). Requirements 4+ years of experience with physical/dedicated/VPS server environments. Strong knowledge of Linux-based systems and server management tools. Proficiency in automation, monitoring, and security best practices. Ability to work independently and collaboratively to ensure reliable server operations. Eligible candidates can send updated resumes to hr@cosmoindia.in or via WhatsApp 9953690702 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you available for interview in person? Education: Bachelor's (Required) Experience: DevOps: 4 years (Required) GitLab: 4 years (Required) Jenkins: 4 years (Required) LAMP stack: 4 years (Required) VPS or VDS servers: 4 years (Required) Physical servers: 4 years (Required) Dedicated servers: 4 years (Required) Linux: 4 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9953692702 Expected Start Date: 01/07/2025

Hiring Alert: Director of Support Services (India) | Pro-Vigil Inc 📍 Location: Visakhapatnam 🕒 Shift: 6:00pm IST - 3:00am IST (9-hour shifts) 🗓️ Days: 5 days a week (Work From Office) Director of Support Services (India) POSITION DETAILS Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Director of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent end-to-end customer experience by ensuring proper design, onboarding, and resolving customer issues. In this role, you are accountable for supervising your teams and ensuring quality customer experience and accurate and timely resolutions. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. You will guide your teams to work with internal stakeholders to improve delivery and quality. In addition to this role, will be expected to identify management and team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising the teams and management responsible for resolving daily tickets. Oversee the day-to-day Site Design and Enablement operations, supervising the teams and management responsible for resolving daily tickets and work queues. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 15+ years’ experience in a technical support, helpdesk, or network support management. 5+ years’ working for a technology service provider, security vendor, or similar business. 5+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility. Interested? Send your resume to: Prasannakumar.kagitha@pro-vigil.com Show more Show less

Job Summary We are looking for a knowledgeable and proactive Linux System and Networking Administrator with strong experience in virtualization (especially Proxmox and VMware vCenter) and a deep understanding of enterprise networking. You will be responsible for maintaining our Linux systems, managing virtualized environments, and ensuring robust and secure network operations across the organization. Key Responsibilities Linux System Administration : Install, configure, and maintain Linux servers (Ubuntu, CentOS, RHEL) in physical and virtual environments. Manage web, database, file, and directory services, including Apache/Nginx, MySQL/PostgreSQL, Samba, and LDAP. Develop and maintain system automation scripts using Bash, Ansible, or similar tools. Ensure system uptime, performance, and reliability through proactive monitoring and maintenance. Virtualization & Infrastructure Management Administer and maintain Proxmox VE and VMware vCenter/ESXi virtual environments. Provision, clone, snapshot, and manage virtual machines and containers. Monitor and optimize virtual resource utilization (CPU, memory, storage). Assist in planning and implementing scalable, redundant virtualization infrastructure. Network Administration Design, configure, and manage LAN/WAN environments, including VLANs, routing, trunking, and link aggregation. Administer and maintain firewalls (e.g, pfSense, iptables, FortiGate), VPNs, and secure remote access solutions (OpenVPN, WireGuard). Monitor network performance and troubleshoot issues using tools like tcpdump, Wireshark, and NetFlow. Maintain DNS, DHCP, NAT, and port forwarding rules in both physical and virtualized networks. Security And Compliance Harden Linux systems and network infrastructure based on best practices. Conduct periodic audits, patching, and updates for operating systems, hypervisors, and firewalls. Implement and maintain intrusion detection/prevention systems (IDS/IPS) and network access control. Support & Documentation Provide tier 2/3 support for Linux, network, and virtualization-related issues. Document infrastructure, network diagrams, system configurations, and SOPs. Work closely with IT security, DevOps, and cloud teams to ensure a consistent and secure infrastructure. Requirements Experience : 3-5+ years of experience in Linux system administration and networking. 3+ years' experience managing Proxmox or VMware vCenter environments. Technical Skills Proficient in Linux (RHEL, CentOS, Ubuntu). Hands-on experience with Proxmox VE, vSphere, and VMware vCenter. Deep understanding of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing protocols, and NAT. Experience configuring and managing firewalls and VPNs. Strong scripting and automation skills (Bash, Ansible, or Python). Familiar with monitoring/logging tools: Zabbix, Grafana, ELK, or similar. Preferred Qualifications Certifications : RHCE, VCP, CCNA, CompTIA Network+, or equivalent. Experience with SDN, high availability setups, and network segmentation. Familiarity with hybrid cloud infrastructure or on-premises to cloud migrations. Soft Skills Strong analytical and troubleshooting skills. Ability to work independently and under pressure. Good communication and documentation abilities. Willingness to participate in an on-call rotation. (ref:hirist.tech) Show more Show less

Job Role : Database & Network Administrator / Architect For Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Domain Expertise Required : Tune, secure, and back up databases; perform restores and patching Design schemas, plan migrations, and implement high-availability/DR setups Configure firewalls, VPNs, VLANs; monitor network traffic and capacity Script automation/fixes and maintain infrastructure resilience Tools & Technologies You May have Worked: Tools (Commercial): Oracle, SQL Server, Amazon DynamoDB, Elasticsearch (Elastic Cloud), Cisco IOS, Palo Alto PAN-OS, Juniper OS, SolarWinds, Windows Server, Nagios XI, Zabbix Enterprise Tools (Open/Free): Ubuntu, CentOS, Debian; MySQL, PostgreSQL, MariaDB, SQLite, MongoDB Community pfSense, OpenWrt, Wireshark, Nagios Core, Zabbix, Prometheus + Grafana OpenVPN, WireGuard, Bash, Python, Git pgModeler, MySQL Workbench CE Open Source / Free Software Experience Office & productivity suites: Google Workspace (free tier), LibreOffice Suite, LibreOffice Draw Email & calendar: Thunderbird + Lightning, Nextcloud Mail/Calendar Communication tools: Jitsi Meet Notes & task management: Joplin, Standard Notes, Simplenote Databases & organization: Airtable (free tier), Baserow Show more Show less

Job Summary: We are looking for a knowledgeable and proactive Linux System and Networking Administrator with strong experience in virtualization (especially Proxmox and VMware vCenter) and a deep understanding of enterprise networking. You will be responsible for maintaining our Linux systems, managing virtualized environments, and ensuring robust and secure network operations across the organization. Key Responsibilities: Linux System Administration Install, configure, and maintain Linux servers (Ubuntu, CentOS, RHEL) in physical and virtual environments. Manage web, database, file, and directory services, including Apache/Nginx, MySQL/PostgreSQL, Samba, and LDAP. Develop and maintain system automation scripts using Bash, Ansible, or similar tools. Ensure system uptime, performance, and reliability through proactive monitoring and maintenance. Virtualization & Infrastructure Management Administer and maintain Proxmox VE and VMware vCenter/ESXi virtual environments. Provision, clone, snapshot, and manage virtual machines and containers. Monitor and optimize virtual resource utilization (CPU, memory, storage). Assist in planning and implementing scalable, redundant virtualization infrastructure. Network Administration Design, configure, and manage LAN/WAN environments, including VLANs , routing , trunking , and link aggregation . Administer and maintain firewalls (e.g., pfSense, iptables, FortiGate), VPNs , and secure remote access solutions (OpenVPN, WireGuard). Monitor network performance and troubleshoot issues using tools like tcpdump , Wireshark , and NetFlow . Maintain DNS, DHCP, NAT, and port forwarding rules in both physical and virtualized networks. Security and Compliance Harden Linux systems and network infrastructure based on best practices. Conduct periodic audits, patching, and updates for operating systems, hypervisors, and firewalls. Implement and maintain intrusion detection/prevention systems (IDS/IPS) and network access control. Support & Documentation Provide tier 2/3 support for Linux, network, and virtualization-related issues. Document infrastructure, network diagrams, system configurations, and SOPs. Work closely with IT security, DevOps, and cloud teams to ensure a consistent and secure infrastructure. Requirements: Experience 3–5+ years of experience in Linux system administration and networking. 3+ years’ experience managing Proxmox or VMware vCenter environments. Technical Skills Proficient in Linux (RHEL, CentOS, Ubuntu). Hands-on experience with Proxmox VE , vSphere , and VMware vCenter . Deep understanding of networking fundamentals : TCP/IP, DNS, DHCP, VLANs, routing protocols, and NAT. Experience configuring and managing firewalls and VPNs . Strong scripting and automation skills (Bash, Ansible, or Python). Familiar with monitoring/logging tools: Zabbix, Grafana, ELK, or similar. Preferred Qualifications Certifications: RHCE, VCP, CCNA, CompTIA Network+, or equivalent. Experience with SDN, high availability setups, and network segmentation. Familiarity with hybrid cloud infrastructure or on-premises to cloud migrations. Soft Skills Strong analytical and troubleshooting skills. Ability to work independently and under pressure. Good communication and documentation abilities. Willingness to participate in an on-call rotation. Show more Show less