Openings For Support - Voice Process

0 - 4 years

4 - 6 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally.
  • Resolve customer queries related to services/products.
  • Ensure customer satisfaction and provide accurate information.
  • Record and update customer information accurately in the system.
  • Meet daily/weekly performance targets.
  • Desired Candidate Profile:
  • Excellent communication skills in English (mandatory).
  • Strong interpersonal skills and customer-centric attitude.
  • Willing to work in rotational shifts, including night shifts.
  • Good listening and problem-solving skills.
  • Immediate joiners preferred.

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