Job
Description
Department: Engineering Reports To: Chief Technology Officer (CTO) Location: India Type: Full-Time Purpose of the Role To drive productivity, quality, accountability, and growth within the engineering team by managing performance, enforcing process discipline, and fostering a motivated, high-performing development culture that supports timely and stable product delivery. Core Responsibilities & Expectations 1. Resource Planning & Visibility Own and maintain the Engagifii Resource Allocation Dashboard. Ensure two weeks of forward-looking visibility and a historical record of developer task assignments. Track and update: Ticket assignments and development priorities PTO/UPL schedules for all team members Use visibility data to manage resource allocation, planning, and developer bandwidth. 2. Code Quality & Review Discipline Enforce that no code is pushed to production without: Formal code review (with API performance checks) Unit tests confirmed and validated Lead and document code review sessions every Monday and Thursday. Follow up on review completion, developer-reviewer collaboration, and gap resolution. 3. Team Performance Analysis & Development Conduct monthly performance reviews to identify: Strengths, weaknesses, and opportunities for growth Lead documented 1:1 coaching sessions with each developer monthly. Provide feedback, set developmental goals, and align on training/support needs. 4. Team Motivation & Holistic Support Monitor team morale and individual well-being. Create a positive, high-performance culture by: Being approachable and empathetic Encouraging open dialogue and transparency Addressing challenges or dips in morale proactively 5. Weekly Product Perfection Deployments Ensure process discipline and readiness for weekly Thursday deployments: Validate code review completion for all deployable tickets Coordinate with QA for timely build readiness, sign-offs, and sanity testing Identify resource conflicts early (e.g., PTO, holidays) and arrange backups Support prompt post-deployment sanity checks and sandbox updates 6. Sandbox Environment & Data Refresh Ensure daily updates to sandbox environments (Support, Hotfix, QA). Supervise reverse merges, data refreshes, and build deployments to prevent escalations or skipped steps. 7. Risk Management Proactively identify delivery, staffing, or process risks. Work with the CTO and team leads to mitigate potential issues before they impact timelines or quality. 8. Performance Reviews & Coaching Lead formal bi-annual and annual performance reviews. Collaborate with HR/CTO to evaluate performance trajectories and define promotion or improvement paths. Success Metrics Dashboard Accuracy: Real-time, clean visibility into resource allocation and future planning. Code Review Compliance: 100% of tickets reviewed and merged per protocol. Growth Conversations: Documented, consistent 1:1 coaching and development check-ins. Early Issue Detection: Risks and blockers identified before impacting delivery. Team Health: High team engagement, low attrition, positive developer feedback. Deployment Discipline: Support builds ready by 8 AM IST Thursday QA/Sanity tests completed and signed off Production deployment done by 1:30 PM IST Daily sandbox refreshes and post-deploy checks completed without escalation Required Skills & Experience Strong understanding of Agile and Lean principles Demonstrated ability to lead and coach technical teams Hands-on experience with software delivery lifecycle and release management Ability to use data for planning and risk management Excellent communication and interpersonal skills Preferred Qualifications Experience working with geographically distributed engineering teams Background in SaaS product delivery Experience using Jira, Confluence, Git, and similar tools
