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Acoem
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Onsite Service Specialist

Onsite Service Specialist

Acoem

3 - 7 years

4 - 9 Lacs

vadodara

Posted:5 days ago| Platform:

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Skills Required

condition monitoring vibration analysis predictive maintenance reliability level ii certified

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Title:

Position Summary

Onsite Service Specialist

Key Responsibilities

Onsite Management

Manage and execute all AMC-related activities at client sites.
Ensure full compliance with contract terms while working closely with the client’s site in-charge.

Equipment Health & Reliability

Conduct regular site visits to monitor and maintain equipment health.
Troubleshoot technical issues and implement preventive/predictive maintenance measures.
Ensure optimal performance of rotating and critical machinery.

Value Delivery & Documentation

Quantify and document ROI and savings delivered through Acoem’s reliability solutions.
Prepare professional reports and presentations for clients.
Develop technical case studies based on successful interventions.

Customer Relationship Management

Act as the primary onsite contact for clients, ensuring smooth communication and support.
Understand client needs and align deliverables with business goals.
Build and maintain long-term relationships with key stakeholders.

Business Support

Identify opportunities for cross-selling Acoem products and solutions.
Provide operational support and fill in during the absence of the regular site in-charge.

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